Recover kaspersky key

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paul6455 Posted messages 2 Status Membre -  
jmarion3 Posted messages 49468 Registration date   Status Contributeur Last intervention   -
Hello, my PC is having problems and I want to format it; how can I find my Kaspersky activation key or back it up; I no longer have the package.
Thank you in advance and have a nice day.

1 réponse

jmarion3 Posted messages 49468 Registration date   Status Contributeur Last intervention   5 506
 
Hello;

If you have lost your license activation key, the only solution is to contact Kaspersky by providing proof of purchase of the antivirus ......(Order number - Invoice etc...) if purchased directly from Kaspersky there is no problem, but if purchased elsewhere it may take a little longer... but in the meantime, nothing prevents you from downloading a trial version valid for 30 days
Have you created a Kaspersky account via My Kaspersky?

See >> This link

Talk to you later for your comments, but if none >> Subject resolved

Best regards
Aging well: It's preferring the time that remains to the time that passes
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paul6455 Posted messages 2 Status Membre
 
Bonjour, Jmarion, Thank you for your concern. In fact, when I go into the Kaspersky program, still running and activated, with 264 days remaining, it shows me a key longer than what I purchased. How can I extract the key before formatting this machine?
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jmarion3 Posted messages 49468 Registration date   Status Contributeur Last intervention   5 506
 
Hello,

The key you see is the license number and not the activation key, and unfortunately, it's impossible to extract it....
Why not contact Kaspersky? Generally, they respond quite quickly
See you!
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