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Recover kaspersky key

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paul6455 Posted messages 2 Status Member -  
jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   -
Hello, my PC is having problems and I want to format it; how can I find my Kaspersky activation key or back it up; I no longer have the package.
Thank you in advance and have a nice day.

1 answer

  1.
    jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   5 508
     
    Hello;

    If you have lost your license activation key, the only solution is to contact Kaspersky by providing proof of purchase of the antivirus ......(Order number - Invoice etc...) if purchased directly from Kaspersky there is no problem, but if purchased elsewhere it may take a little longer... but in the meantime, nothing prevents you from downloading a trial version valid for 30 days
    Have you created a Kaspersky account via My Kaspersky?

    See >> This link

    Talk to you later for your comments, but if none >> Subject resolved

    Best regards 
    Aging well: It's preferring the time that remains to the time that passes
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    1. paul6455 Posted messages 2 Status Member
       
      Bonjour, Jmarion, Thank you for your concern. In fact, when I go into the Kaspersky program, still running and activated, with 264 days remaining, it shows me a key longer than what I purchased. How can I extract the key before formatting this machine?
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    2. jmarion3 Posted messages 49489 Registration date   Status Contributor Last intervention   5 508
       
      Hello,

      The key you see is the license number and not the activation key, and unfortunately, it's impossible to extract it....
      Why not contact Kaspersky? Generally, they respond quite quickly
      See you!
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