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Mcafee won't open

m -  
billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   -
Hello,
I have a slight problem, my McAfee LifeSafe antivirus won't open whenever I want! I can only open it right after I start my computer and I haven't opened anything else; once I've started something, I can't open it, I don’t understand, my computer is new, I just bought it!

Thank you

Configuration: Windows / Chrome 65.0.3325.181

5 answers

  1.
    billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     
    Hi

    Is your version of McAfee LifeSafe a "pre-installed" version from the manufacturer of your PC?

    Is your PC running Windows 10?

    See you later

    --
    The radiation level is higher at the employment office than at Chernobyl.
    1
    1. m
       
      The seller told me that I had 30 days with the antivirus that works, and yes, McAfee LifeSafe was already on the PC when I bought it
      I am on W10 and I did the very last update.
      0
  2. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     
    re

    ok, uninstall Mcafee with its uninstallation tool

    to download it click here

    put it on your desktop and run it as administrator (right click)

    restart the pc

    when you have uninstalled Mcafee, Windows Defender will reactivate, if not, let me know

    if you have any questions....

    @+

    --
    the radiation level is higher at the employment agency than at Chernobyl
    0
    1. m
       
      re

      if I uninstall it and reinstall it, will it not work again?
      I'll have to use Windows Defender, right?

      thanks
      0
  3. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     
    hi

    If I uninstall it and reinstall it, won't it work again?

    No, because it's a trial version (free for 30 days) and you don't have the license.

    I'll have to use Windows Defender, right?

    Yes.

    See you later.

    --
    The radiation level is higher at the unemployment office than at Chernobyl.
    0
    1. m
       
      Okay, thank you, and also my computer is beeping and I have no idea where it comes from or if it's serious. I'm planning to send it for repair.
      0
  4. Jojolaguitare Posted messages 12012 Registration date   Status Member Last intervention   2 783
     
    Hello.

    ... and stick with Windows Defender. There's no need to install another antivirus. With Windows 10, W.D is sufficient on its own if you're sensible online and with downloads. Moreover, W.D has significantly improved since the release of the new Windows.

    See you...

    --
    There's no point in rushing; you need to leave on time...
    0
    1. m
       
      Alright, thank you very much, I was just thinking that Windows Defender wasn't very effective

      thanks
      0