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Avira won't open

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claudillot Posted messages 40 Status Member -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello,
Since yesterday, I can no longer open my Avira Pro antivirus.
Whether I click once or twice on the icon in the taskbar, nothing happens!
I also received a strange message saying that my PC was blocked, that it was going to shut down, and that I needed to call a number they provided. This message was accompanied by a female voice.
Thank you if you can help me get my antivirus back.

3 answers

Answer 1 / 3
palleville Posted messages 2 Status Member 5
 
Hello Maleka, and thank you for your response.
However, I can't see how to uninstall Avira when I can't open it!
Certainly a silly question on my part, I ask you to please excuse me.
5
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
 
Control Panel
and Programs and Features
uninstalls Avira
reinstalls it.
0
Answer 2 / 3
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
 
Hi

Uninstall it and then reinstall it.

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Please press any key to continue the disinfection...
3
Answer 3 / 3
palleville Posted messages 2 Status Member 5
 
Here you go, I followed your advice and found Avira.
Thank you a thousand times!
0
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
 
You're welcome :)
0