External hard drive not detected and beeping

PaulVil Posted messages 1 Status Membre -  
nemrod18 Posted messages 15209 Registration date   Status Membre Last intervention   -
Hello,

Last Christmas, I gave my mother an external hard drive (Maxtor STSHX-M101TCBM 1 To USB 3.0) to store all her photos.
A year later, the hard drive stopped working.

When I plug it in, it emits a light and short BEEP every 2 seconds, not really high-pitched. The PC does not detect it; only the "safely remove hardware..." icon appears in the bottom right corner.

In "Disk Management" from the start menu, the drive does not appear. I can only see it in "Device Manager / Disk Drives / Seagate M3 Portable SCSI Disk Device".

I tried uninstalling it from Device Manager (the beeping eventually stops), then unplugging/replugging it for reinstallation. It starts beeping again and goes back to square one.

I bought an external hard drive enclosure (Inateck FE2004 USB 3.0 HDD/SSD) thinking it was the connection card of the hard drive that was faulty. The problem is identical with the other interface.

Before taking it to a computer repair shop and paying a hefty sum (especially since the hard drive only cost me €56), I would like to know if you have any other suggestions.

Thank you very much in advance for your responses.

Paul.

1 réponse

nemrod18 Posted messages 15209 Registration date   Status Membre Last intervention   2 528
 
Hello,

He may have fallen... the beeps indicate a reading problem... not a good sign at all.

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