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Built-in speakers on my monitor not detected

floyd29 Posted messages 4 Status Member -  
epango Posted messages 36739 Registration date   Status Member Last intervention   -
Hello! I am on Windows 10, my screen is a BenQ GW2760HL and my PC is an HP 570-p009.

I went to play with my audio drivers because the sound emitted by my screen (built-in speakers) was low. As a result, there's no sound at all now and my PC doesn’t seem to detect my speakers anymore. The small speaker icon in the bottom right of the screen now has a small red cross on it and indicates 'No speakers or headphones are plugged in'.

When I go to my sound settings, here’s what I see:


I am currently connected from my screen to my PC with an HDMI cable. When I go to the device settings for 'High Definition Audio', it tells me that it is properly installed:

However, when I go to 'Change settings' for this same device, it says 'The HDAUDIO... device requires installation to continue.':

I am stuck here... :/
Thank you very much in advance!!!

4 answers

  1.
    epango Posted messages 36739 Registration date   Status Member Last intervention   Ambassador 4 271
     
    If you want to use the built-in speakers in your monitor, it is your GPU (or your integrated graphics chipset in your case) that will be used as the sound card. In your first image, we can see that it is not selected as the playback device (it is not checked). So you need to do this:

    Right-click on Digital Audio (HDMI). Then click on Set as Default Device.

    Normally, if there are no other problems, you should hear sound in the speakers of your monitor connected via HDMI.

    --
    Naming things incorrectly adds to the misery of the world (Albert Camus)
    2
    1. floyd29 Posted messages 4 Status Member
       
      Hello!

      The problem is that it is impossible to click on the Set as default device button, as if my computer doesn't recognize that it is connected...
      0