PC stuck on startup after I enter the password
ikbel
-
Malekal_morte- Posted messages 178136 Registration date Status Modérateur, Contributeur sécurité Last intervention -
Malekal_morte- Posted messages 178136 Registration date Status Modérateur, Contributeur sécurité Last intervention -
Hello,
my PC is running Windows 10
I enter my password and then it displays the message Welcome and stays like that
please help me as soon as possible
Configuration: Android / Chrome 30.0.0.0
my PC is running Windows 10
I enter my password and then it displays the message Welcome and stays like that
please help me as soon as possible
Configuration: Android / Chrome 30.0.0.0
1 réponse
Hello,
Start on the advanced system recovery options using method 1 from this page: Windows Advanced Recovery Options.
The principle is to restart on the page where you're asked for the password, with the icon at the bottom right, while holding the Shift key.
If you do NOT reach the window where Windows asks for passwords, due to blocking or crashing beforehand...
Turn off the computer twice during the Windows loading.
It will enter repair mode, which will also provide access to the advanced system recovery options.
(If booting into the advanced recovery options is impossible, you need to create a USB drive to boot from; there's a link in the previous page for that).
From Troubleshoot, you can then attempt:
- From the settings menu, restart Windows and go into safe mode, from there you can uninstall a problematic application like your antivirus
See if safe mode works.
--
Please press a key to continue the disinfection...
Start on the advanced system recovery options using method 1 from this page: Windows Advanced Recovery Options.
The principle is to restart on the page where you're asked for the password, with the icon at the bottom right, while holding the Shift key.
If you do NOT reach the window where Windows asks for passwords, due to blocking or crashing beforehand...
Turn off the computer twice during the Windows loading.
It will enter repair mode, which will also provide access to the advanced system recovery options.
(If booting into the advanced recovery options is impossible, you need to create a USB drive to boot from; there's a link in the previous page for that).
From Troubleshoot, you can then attempt:
- From the settings menu, restart Windows and go into safe mode, from there you can uninstall a problematic application like your antivirus
See if safe mode works.
--
Please press a key to continue the disinfection...