Session locked = incorrect password Solved/Closed

Question

Hello,

I have a Toshiba laptop that was delivered with Windows Vista Home Premium. I am logged in under a "user" session with a password and I am facing the following problem:

- When I turn on the PC and enter the password, I can access my account just fine.
- When I lock the computer and try to access my account again, Windows tells me that the password is incorrect. I then have to click on "switch user," click on the icon corresponding to my user, enter the password again... and then it works.

And lastly, the worst of all: I can't change my password anymore. I go into "user account management," click on "change my password," enter the correct current password, type the new one twice and it tells me "the password is incorrect."

Hints:

- Other user accounts (or even the administrator) that do not contain special characters in their passwords do not suffer from this problem.
- I have a French keyboard that I use in Belgium. During the Vista setup, it set me to a Belgian keyboard, but after creating the accounts, I deleted the "English" and "Belgian" keyboards on each account and reset to "France"...
- When I created my password, I don't remember if my keyboard was set to French or Belgian... 49/51 chance but it doesn't change the fact that my password works correctly during a standard login session.

I therefore suspect a misconfiguration of the default keyboard, a configuration that Vista would use for certain input fields, independent of user preferences? However, I tested entering my password as if it were a Belgian keyboard (having used this keyboard for a few days under a bad configuration, I eventually learned the correspondences) and it still does not recognize my password...

The only solution I see is to log in as Administrator and overwrite my user password to set another one that does not contain special characters (for starters)... but I'm not sure what the consequences of such an action would be for my user account given that I do not use EFS encryption.

Thank you in advance for any ideas, if you know how to check or configure the "system general keyboard" independently of any user account...

Configuration: Windows Vista Firefox 3.0

cricri · Accepted Answer

Hello I can't open my computer, I'm facing a password request I forgot. I have Windows 7. Thank you for finding a solution for me.

Posotaz · Answer

Hello,

Finally, I took some risks and performed the following operations:

1. I went to the registry HKEY_USERS > .DEFAULT > Keyboard Layout > Preload
2. I replaced the "1" parameter with the France keyboard code (it was indeed configured to Belgium).
3. I restarted the PC
4. I could not log in at all (=> no, I'm not ashamed of being a programmer, just a bit)
5. Desperate, I resigned myself to log in as Administrator and reset my password (the same with the special characters).
6. It works, both in the case of a normal session logon and during unlocking.
7. I lost nothing (I had no saved passwords or files encrypted by Windows...)

Conclusion: I have no idea what language I was configured in when I created my password (my story of knowing well the Belgium-France correspondences didn't help) and apparently the language requested during normal session login is not the language set by the user... the unlock session language seems to be, however, which explains everything. I was looking for the problem in the wrong place... I was using a password I didn't know, that's really something.

Anyway, now that I have properly aligned the default keyboard for the system and the default keyboard for each user, I believe the problem is resolved. Thank you very much for the help you would have given me, and I still have a few questions:

If someone knows well, I would like to know, in the registry key where I went, what the "default" property means (which is not defined in my case) and if it's necessary to keep the "2" property which normally corresponds to an English keyboard; I haven't really checked the code, but I suspect.

Thank you :)

Posotaz · Answer

Ah, I actually understood: When I created my password, I was indeed set up on a Belgian keyboard using a French keyboard. In fact, I have both keyboards to compare the correspondences between the special keys fr-fr and fr-be, but the catch is that I was translating from fr-fr to fr-be instead of fr-be to fr-fr (it seemed obvious as a test to do but it didn’t come to my mind)... so I found the key corresponding to the character that was causing the issue, but too late, only after a good night's sleep.

Anyway, in addition to not having lost anything, I still lost the saved MSN accounts but not the personal settings of those accounts, so nothing serious.

A piece of advice to take away from this experience: Know exactly what type of keyboard you are using before setting up Windows. Changing the default keyboard afterwards can be risky; you never know which input fields will use user settings and which others will use system settings. Therefore, never edit the registry without having a backup solution... (which I didn’t do but I knew what I was doing, nevertheless... I would have been in trouble if the administrator also contained special characters and I hadn’t thought about that).

JAMEL · Answer

Hello, my problem is that I have a lock code for my computer and I can't remember the code, which makes my computer useless since I can't access the menu. I have a MacBook, can you please help me? Thank you, best regards.

Posotaz · Answer

Hello, the only solution I see is to reinstall the system using the CDs and instructions provided at the time of purchase... I don't know anything about Macs but I know that with Windows there is a CD that can be downloaded from the Internet which allows you to reset the administrator password (who knows if it really works)... you should see if you can find something like that for the operating system installed on your MAC. Good luck!

marcello13009 · Answer

After 3 incorrect passwords, I can no longer access Windows. As soon as I turn on the computer, it shows me "computer locked." What can I do? Thank you!

Gozi · Answer

Hello, my problem is that I set a password on my computer but I don't remember which one, and I don't know how to change it. Thank you for helping me.

Shtam · Answer

I'm the opposite; I want to create a locked session if the password is entered incorrectly more than 5 times. I have Windows 7 on my computer.
Please help me before my brother or my parents discover my password.

lamenardière · Answer

I forgot my username and password. How can I retrieve them? It's a Windows Vista.

rainure@064 · Answer

Hello the system restoration must take place at the level of each individual's brain in this specific case: reflection required.

softo · Answer

Hello Posotaz... I would like to know if you have found a solution to this problem, as I have the exact same one... my Win 7 no longer recognizes me !! :-( ; I am sure of the password... and I suspect the Win 7 update and keyboard configuration are playing tricks on me; because when I restart after sleep, I have to switch users, I return to the same session, and the password works.
Thank you in advance for your response, I really do not want to reset to factory settings...

FIFO LAT · Answer

écrivez sur le nom : administrateur. OK. après que vous y soyez entré, changez le mot de passe. merci avec FIFO LAT.

Session locked = incorrect password

12 réponses

Texture issues in enshrouded

Driver his

Peritel to hdmi conversion

How to access the bios on a compaq notebook

Dsi won't turn on anymore

Search for a song with the lyrics

Left mouse click, touchpad click inactive

Codes stronghold crusader

Stuck computer system repair

Disable write protection mp3 player