Samsung keyboard stopped working

Nina59 -  
 Don -
Hello,
I am experiencing a problem with my Samsung Galaxy Prime; the keyboard suddenly stopped working, making it impossible to access it since I need to enter a password to unlock the phone.
I don’t know what to do, I have already restarted the phone several times with no results, and I have also started the phone in safe mode, but the problem persists.

How can I resolve this issue without losing my data?
Thank you in advance for your help.

Configuration: Android / SamsungBrowser 6.2

1 answer

  1. Rayyan_0174 Posted messages 71 Status Member 67
     
    install a keyboard on the play store it should work
    3
    1. Don
       
      How did you install a keyboard on the Play Store? I still can't do it.

      Don
      0