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Freebox Crystal, red plug, no connection

Pineaaple Posted messages 2 Status Member -  
Papounet17000 Posted messages 26460 Registration date   Status Member Last intervention   -
Hello,

It's been several days since the Wi-Fi stopped working at my place, and all this for no apparent reason.
With Free, the connection often drops, even if it's just for a moment; this issue is very recurrent.
I've checked quite a few forums, but I can't seem to resolve my problem.


If you have any ideas or suggestions?
Thank you very much, everyone.

1 answer

  1.
    Papounet17000 Posted messages 26460 Registration date   Status Member Last intervention   9 895
     
    Hi,

    Look at the manual to pair the Freeplugs again.

    When they're green again, you'll see more clearly.
    1
    1. Pineaaple Posted messages 2 Status Member 2
       
      Thank you for your reply!
      But I have already tried several times
      The plug turns red again every time.
      2
      1. Papounet17000 Posted messages 26460 Registration date   Status Member Last intervention   9 895 > Pineaaple Posted messages 2 Status Member
         
        For easy pairing, both plugs must be connected to the same power strip.
        0