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Freebox Crystal stuck on NETWORK box 2 TV

Olivier -  
Free_noreto Posted messages 1238 Status Member -
Hello,

I am on the Freebox Crystal and have been stuck on NETWORK on the Freebox TV box 2 for over a week now. There is no button to perform a hard reboot and update the firmware, thank you for your help !!!!

Configuration: Windows 7 / Chrome 47.0.2526.106

1 answer

  1.
    Free_noreto Posted messages 1238 Status Member 1 751
     
    Hello Olivier,
    This type of error is simply due to a problem with the association of the Freeplugs. I recommend re-associating them by following the steps indicated in this link: https://www.free.fr/assistance/788.html#step-790
    Happy holiday season.
    0
    1. Olivier
       
      Hello again

      The manipulation is done, my two plugs are green and I'm still stuck on NETWORK help !!!!
      0
    2. Free_noreto Posted messages 1238 Status Member 1 751
       
      Hello,

      Test a direct connection between the ADSL box and the TV box just to see if the TV service is operational. If not, call 3244 for a check of all your equipment.
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