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Freebox Crystal stuck on NETWORK box 2 TV

Olivier -  
Free_noreto Posted messages 1238 Status Membre -
Hello,

I am on the Freebox Crystal and have been stuck on NETWORK on the Freebox TV box 2 for over a week now. There is no button to perform a hard reboot and update the firmware, thank you for your help !!!!

Configuration: Windows 7 / Chrome 47.0.2526.106

1 réponse

Réponse 1 / 1
Free_noreto Posted messages 1238 Status Membre 1 751
 
Hello Olivier,
This type of error is simply due to a problem with the association of the Freeplugs. I recommend re-associating them by following the steps indicated in this link: https://www.free.fr/assistance/788.html#step-790
Happy holiday season.
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Olivier
 
Hello again

The manipulation is done, my two plugs are green and I'm still stuck on NETWORK help !!!!
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Free_noreto Posted messages 1238 Status Membre 1 751
 
Hello,

Test a direct connection between the ADSL box and the TV box just to see if the TV service is operational. If not, call 3244 for a check of all your equipment.
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