View original (French)

Item sold on leboncoin

Solved
energiedevie Posted messages 8 Status Member -  
GRIGRI596212 Posted messages 11 Status Member -
Hello,
I sold a kerosene heater on leboncoin 5 days ago, a heater that was working properly, and the person who bought it from me says there is an error message when she starts it, a message suggesting maintenance.
This person (who had me lower the price by €30) wants to return the heater and is asking for a refund.
I really don't want to refund this person at all, especially since I don't know what she has done with the heater since!
I would like some advice.
Thank you for your responses.

3 answers

  1.
    Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   Ambassadeur 14 519
     
    Hello

    A private sale is final. No warranty to provide.

    Let them complain, the buyer has no recourse even if the tone escalates. Furthermore, we don't know what they did with the stove..

    Let the buyer take care of it themselves if this message really appears.

    See you!
    5
    1. energiedevie Posted messages 8 Status Member
       
      Thank you very much Afrikarnak for your response, but he knows where I live :-(
      0
    2. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   14 519
       
      Re:

      If he gets the idea to cause a scene in front of your door, call the Police..

      See you!
      0
  2. energiedevie Posted messages 8 Status Member
     
    Alright :/
    To be continued...
    Good evening ;-)
    0
    1. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   14 519
       
      Re:

      Recurring problem.. We buy and then we regret. So we invoke a 'breakdown' (Imaginary or - worse - caused..).

      Don't give in, legally you don't have to take back the stove.. But some stubborn people insist, invoking 'hidden defects' to scare us.. Haha!
      Once we understand what the procedure regarding 'hidden defects' entails, we give up, more than discouraged!

      See you!
      0
    2. energiedevie Posted messages 8 Status Member > Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention  
       
      Thanks again for your support ;-)
      0
    3. energiedevie Posted messages 8 Status Member > Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention  
       
      Hello,
      The buyer is insisting, I told him that my daughter-in-law, who is a lawyer, advised me (it’s a lie, but he doesn’t know) not to take back the stove because it was a second-hand item sold as is and we didn’t know if he had used it correctly.
      He referred me to article 1641 of the civil code and is insisting on coming to my house.
      Grrr
      0
    4. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   14 519
       
      Re:

      Definitely do not let him in, he will push hard..

      Article L1641 of the Civil Code addresses 'hidden defects'...

      If your buyer wants to use this Article, he will have to go to court, hire a lawyer, and pay an expert in stoves approved by the court.. Long, costly.. And most certainly not justified by the amount at stake. His speech is only meant to scare and recover the investment..

      What is the rough amount?

      See you later!
      0
    5. energiedevie Posted messages 8 Status Member > Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention  
       
      Thank you for your response, especially on a Sunday.
      I had put the stove up for sale at €150 and he asked me via text to lower it to €120, which I accepted, then he said that if he picked it up the same day (last Sunday) he could only give me €100. At that moment, I told him we were stopping the negotiations right away, then he said that he had finally found the €20 but that he would only come on Monday because blablabla...
      He did indeed come last Monday at 1:30 PM as agreed, with a great car, pulled out a wad of cash, and asked me if I preferred a €100 note or two €50 notes !!!!
      It's a stove that sells in stores for around €300 !!
      All this to say that I sold this stove for €120!!!
      0
  3. GRIGRI596212 Posted messages 11 Status Member
     
    It's a stove that sells in stores for around €300!!
    All I'm saying is that I sold this stove for €120!!!

    If the defect is mentioned in the ad, no complaints, otherwise it's a scam!

    Unless it’s noted in the ad, and regardless of the price, when you buy it, the minimum is that it works!!!!
    0
    1. Xileh Posted messages 19446 Registration date   Status Moderator Last intervention   6 568
       
      Hi

      Hmm... possible, but also possible that the buyer damaged the item through misuse or (worse) intentionally to have it returned under the pretext of a dispute...

      In short, that's the whole issue with private sales... where nothing proves anything and vice versa...
      0
      1. GRIGRI596212 Posted messages 11 Status Member > Xileh Posted messages 19446 Registration date   Status Moderator Last intervention  
         
        personal:
        check the operation upon the return of the item otherwise no purchase!!!
        0