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My webcam shows a camera with a cross over it

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lfb -  
Lfb17 Posted messages 2 Status Member -
Hello,
I bought my computer in January, it's a Lenovo and my camera is no longer working. I checked, it is indeed activated and the indicator light is on, but it shows a blocked camera every time I try to use it.

Configuration: Windows / Chrome 61.0.3163.100

1 answer

  1.
    jumulka Posted messages 12090 Registration date   Status Member Last intervention   4 619
     
    Hello,
    which software? Skype?
    7
    1. Lfb17 Posted messages 2 Status Member 2
       
      Yes, but also on the computer's camera.
      2
    2. jumulka Posted messages 12090 Registration date   Status Member Last intervention   4 619
       
      In Skype, under Tools > Options > Video settings, is it showing anything?
      If you can, please take a screenshot.

      And in the Device Manager, under "Imaging devices," is there anything listed there? Please list it or take a screenshot.
      0
      1. Lfb17 Posted messages 2 Status Member 2 > jumulka Posted messages 12090 Registration date   Status Member Last intervention  
         
        I uninstalled the driver and then reinstalled it, then I restarted my computer and it works fine now.
        0