I haven't received a confirmation email, please help.

leacharteau Posted messages 6 Status Membre -  
leacharteau Posted messages 6 Status Membre -
Hello, I just ordered a steam pod straightener on the Darty website, so I entered my name, my address, all that stuff, and when it came time to create a customer account, I entered my yahoo email address, but at the end, I typed "yahoo.fr" instead of "yahoo.com" and didn’t realize my mistake until after validating the payment. In the end, they sent me a message stating that my payment had been processed and they also said, "a confirmation email has been sent to the following address", which is an address that doesn’t exist. I don’t know what to do because I can’t track my order since this same incorrect address is linked to my customer account, so I’m stuck. I’m worried because this steam pod straightener costs €200, which is not cheap! If this has happened to you before, please let me know if you still received your order, and if not, please help me!
(and I don’t have an order number either)

2 réponses

s_t_s Posted messages 725 Registration date   Status Membre Last intervention   340
 
Strange because I think that if you go to Yahoo.fr you end up in the same place as if you type Yahoo.com, right?
0
leacharteau Posted messages 6 Status Membre
 
Yes, but I didn't find anything in my inbox, not even in the spam, thanks for responding!
0