Thomson 48FS5003S TV issue, color screen display in a loop.

sandra71400 Posted messages 3 Status Member -  
Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   -
Hello,
When I turn it on, my TV displays a black, white, red, green, and blue screen in a loop. I’ve read on various forums that it might be stuck in a “panel test”. After several attempts, I cannot get it out of this state.
It is a Thomson 48FS5003S.
Thank you for your help.

3 answers

  1. sandra71400 Posted messages 3 Status Member 1
     

    Hello again
    Really no one who would know the diagnosis and/or a manipulation that would allow me to get the television out of this state.
    Thank you
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  2. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    Hello and welcome,
    Try unplugging the power supply, wait a quarter of an hour and plug it back in.
    If that doesn’t work and if you have access to the menu, do a “reset” or “factory settings” or “initial setup” (see menu), but you will have to redo the entire installation and settings.

    --
    I call a cat a cat *
    *in French in the text
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  3. sandra71400 Posted messages 3 Status Member 1
     
    Thank you Andy for your response, it has been unplugged all night but that hasn't changed anything, still these colored screens scrolling on startup... so I don't have access to the TV menu either, no reset possible through this way. I also tried the Vol- and Prog- combination then turning it on which could have given me access to the "technician" menu but it didn't work (but I could have made a mistake in the process), I've seen that sometimes you need to enter numbers... I don't know how to get it out of "this test phase". If you have any other advice I’m open to it... thank you.
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    1. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
       
      But you're welcome and sorry, I'll pass my turn, good luck.
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