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No Signal LG TV/Xbox One

Louis7879 Posted messages 17 Registration date   Status Member Last intervention   -  
Louis7879 Posted messages 17 Registration date   Status Member Last intervention   -
Hello, about 2 days ago while playing on Xbox One (connected to my LG television), I accidentally knocked over the vertically placed Xbox with my foot (it wasn't from a height, it was on the floor). The TV immediately turned off, but the Xbox did not. I then turned off the Xbox, reconnected all the cables, and checked that I was on the correct HDMI, but the screen, when turning on the Xbox, displayed "no signal." I have waited, and now it's been 2 days and it still doesn't work. Since I don't have any knowledge about computers, I'm relying on you to help me find a way to get the signal.
Thank you for your response as soon as possible
Sincerely

1 answer

  1.
    Poctokom Posted messages 20 Status Member 14
     
    On the back of the Xbox, there are two HDMI ports, one In and one Out. Is the cable properly connected to the "Out" port of the console?
    Have you cleanly unplugged everything and replugged it? (Including the power supply)? :)
    14
    1. Louis7879
       
      Firstly, thank you for your response, but I checked if it was plugged into the out, yes, I unplugged the power source and plugged it back in, still no signal
      Sincerely
      0
      1. Poctokom Posted messages 20 Status Member 14 > Louis7879
         
        It's a bit worrying. There's the hard reboot, you need to turn on the machine and hold down the touch button on the front for 10 seconds.
        You might also try changing the HDMI port on the TV.
        But I'm afraid the fall may have damaged something in the machine.
        Is it still under warranty at worst?
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      2. Louis7879 Posted messages 17 Registration date   Status Member Last intervention   > Poctokom Posted messages 20 Status Member
         
        I did a hard reboot and it didn't do anything. I tried all the ports, but you were asking if the TV or the Xbox was still under warranty?
        Best regards
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