Unable to send an email but reception possible
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Acerol
Posted messages
16
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Member
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bernie -
bernie -
Hello,
I have a little problem with my mailbox; I can receive emails but cannot send them. I checked the outgoing server, the port, and everything is in order. I don't understand what's happening; when I want to write, I am automatically in a preformatted mode with the signature, and there's no space to enter my email between the signature and the top of the writing page. I don't know what to do; please help me to see more clearly. Thank you in advance.
I have a little problem with my mailbox; I can receive emails but cannot send them. I checked the outgoing server, the port, and everything is in order. I don't understand what's happening; when I want to write, I am automatically in a preformatted mode with the signature, and there's no space to enter my email between the signature and the top of the writing page. I don't know what to do; please help me to see more clearly. Thank you in advance.
1 answer
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Hello Acerol
1)-In tools --> Account settings --> "outgoing server (SMTP)"
- Check the settings of this SMTP.
- click on "Edit" if necessary
If that's done see
2)-In "Account settings", click on the left on
"Composition and addressing"
- Click on "Global composition preferences",
then on "General"
- At the bottom right click on the "Delivery options" button.
A window opens in which there is a dropdown list.
it is necessary to display: "Send in text and html formats".
Good luck and have a nice day