Sorry… It looks like this page is corrupted.

Solved
glg29mhq Posted messages 2 Status Member -  
glg29mhq Posted messages 2 Status Member -
Hello,

When I try to open any doc file, I get an error message like this:
Sorry… It seems that this page is damaged; it needs to be repaired.
I click OK and the files open without any problem.
The same happens when I open winword.exe from its location in Program files.
However, when opening Word with the command winword.exe /a, it starts normally.
Do you have any idea how to get rid of this error message?
Which page is damaged?
The online repair didn’t resolve the issue.
I can’t open a Word document without getting this message first; then it’s fine.
Winword Pro 2016, Windows 10

Thank you.

1 answer

  1. glg29mhq Posted messages 2 Status Member
     
    Hello.
    The problem is resolved thanks to Microsoft online support.
    There was a program compatibility issue between Office 2016 and Office 365.
    Everything had to be uninstalled, starting with the registry.
    The support service is excellent.
    Have a great day everyone.
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