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My Mac doesn't recognize my password anymore.

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Anonymous user -  
 ArGh -
Hello,
I have a problem with my computer, I restarted it and then it asked me for my password, I entered it but it won't accept it, I already tried with the QWERTY keyboard but it still doesn't want to, I'm a bit lost here.. can anyone help me?

It's a 13-inch silver Mac Pro that I bought last year in October.
I assume it's running the latest version since I installed the new update.

3 réponses

Réponse 1 / 3
Anonymous user
 
Good evening,

try resetting the password after starting the Mac from its recovery partition, following this method:
https://www.commentcamarche.net/faq/44963-reinitialiser-un-mot-de-passe-utilisateur-sous-os-x-10-depuis-la-partition-de-secours

best regards.

Have a nice day :-) - Francis
“Work group: A group of people unable to do anything by themselves who collectively decide that nothing can be done!” WCh
54
jujulili10 Posted messages 15 Registration date   Status Membre Last intervention   16
 
When you turn on your computer, you click on Command and R at the same time, then you get to something but you don't pay attention to it and you click on the Apple and on restart and you enter your password and there you go, it works, but you have to do this all the time and inside your password is not recognized.
5
Anonymous user > jujulili10 Posted messages 15 Registration date   Status Membre Last intervention  
 
I tried what you told me but my password is still incorrect.
1
Anonymous user
 
I can't get the same result after typing the word in the terminal.
1
ArGh
 
Hello,

After noticing the same issue, I realized while entering my recovery key that the keyboard had switched to QWERTY, so some keys are misplaced and you shouldn't use SHIFT to enter numbers. Once the system starts up, the keyboard switches back to AZERTY.
0
ArGh
 
After following this appeal process, I was able to restore normal behavior: https://support.apple.com/en-us/HT202036
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