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TV remote control error

Martine -  
changrila34 Posted messages 116 Registration date   Status Member Last intervention   -
Hello,
I accidentally used a button on the TNT remote control for my television that I use to turn off the device. While my connection to the livebox was working fine, I now see the message "channel scan required": nothing from Orange TV anymore! I'm afraid I'll have to reinstall the TNT to reprogram the TV (HAIER) and redo the Orange connection. Oh no, HELP!

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2 answers

  1.
    jeanbern Posted messages 13740 Registration date   Status Contributor Last intervention   5 136
     
    Hi,
    you have an Orange decoder, right??!

    -- 
    Oderint dum metuent (Tiberius)
    2
    1. changrila34 Posted messages 116 Registration date   Status Member Last intervention   3
       
      Yes! Recently installed. It was working perfectly... But when I tried to turn the TV back on with the old remote, my fingers slipped on the buttons and I pressed an inappropriate one: the result is this message "requires channel scanning..." I first thought that unplugging the TV, then after failing ALL THE CONNECTIONS would be enough to get my orange program back. Not at all! I only have this horrible cartridge as a show! I tried to get the TV working by disconnecting it from the decoder box, thinking I could scan the channels that way but I get absolutely nothing, other than the frustrating response: "no channels" GRRRR! Should I call a repairman? The friend who installed the new cable and decoder removed the old connection. Does this explain it? Thank you!
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      1. jeanbern Posted messages 13740 Registration date   Status Contributor Last intervention   5 136 > changrila34 Posted messages 116 Registration date   Status Member Last intervention  
         
        Well, let's get back to it!
        Since your friend changed the cable, has your Orange TV been working?
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  2. changrila34 Posted messages 116 Registration date   Status Member Last intervention   3
     
    Yes, everything was working perfectly... My television was previously connected to the Livebox, but with the old cable before the decoder was installed. I had to connect to the collective antenna. Until then, I only had the TNT channels. My friend then installed the decoder with the new cable, and everything was working perfectly until my blunder last night... I DISCONNECTED EVERYTHING (Livebox, decoder)... then reconnected: nothing works. The television's operation without the decoder is now impossible. The old remote control works fine, but nothing is going right. Display on the screen when I tried "scanning" without the decoder: "no channels." Could the new antenna cable be incompatible with the collective antenna to which I tried to reconnect it to carry out this infamous "channel scan" that is impossible? No more television... My handyman friend went to celebrate the New Year with his family, and I find myself feeling foolish in front of my necessary "scan"! Thank you for the help!
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