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OpenOffice display issue on Mac

chloé-0106 Posted messages 166 Status Member -  
chloé-0106 Posted messages 166 Status Member -
Good evening everyone,

As a beginner on Mac, I tried to install OpenOffice on my machine. The installation went very well and everything was working fine until I decided to resize my window to full screen. The top of my window appears blurry or black when I go full screen, see the images below. I don't experience this problem with any other application.

Does anyone have a solution please?

Have a good evening



8 answers

Answer 1 / 8
Anonymous user
 
Hello,

The latest version of OpenOffice is reported to be compatible up to OS X 10.10 (Yosemite).

I therefore suggest for OS X 10.11 (El Capitan), a complete removal of OpenOffice, and the use of LibreOffice instead:
https://fr.libreoffice.org/get-help/install-howto/os-x/

To uninstall an application on Mac, see this page:
https://www.commentcamarche.net/faq/42013-desinstaller-des-logiciels-sur-mac#supprimer-une-application-sous-mac-os-x

Best regards.

Have a nice day :-) - Francis
“Working group: A group of people incapable of doing anything by themselves who collectively decide that nothing can be done!” WCh
2
Anonymous user
 
Hello,

With all due respect, OpenOffice 4.1.3 is compatible from 10.7.5 to 10.12.x.
Uninstalling without deleting (purging) the profile is of no use, and installing LibreOffice without having done this step leads to encountering the same problems if the profile is corrupted because LibO uses the already existing profile to create its own (the same goes in the other direction).
It is important to check the md5 checksum after downloading.
0
Anonymous user > Anonymous user
 
Hello,

In my deletion procedure, the OpenOffice profile will be removed. Moreover, it will also be done with the procedure proposed by Ritchi above.

Best regards.
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Answer 2 / 8
_Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135
 
Hello
What version of Mac OS X is on your Mac?
Ritchi
0
chloé-0106 Posted messages 166 Status Member
 
Good evening, thank you for your response, I was starting to lose hope. According to the documents, it is the Mac OS X 10.11 El Capitan version.
I suspect an incompatibility because I have no issues with other software like Bean, for example.
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Answer 3 / 8
_Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135
 
Hello

Did you go to this site and install version 4.1.3?

Ritchi
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chloé-0106 Posted messages 166 Status Member
 
Uh, which site, please?
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chloé-0106 Posted messages 166 Status Member
 
It seems that I went to this site: https://www.openoffice.org/fr/Telecharger/
And I installed the mac os x version.
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Answer 4 / 8
_Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135
 
Hello,

Sorry for forgetting the link.

Question: Has OpenOffice been placed in the "Applications" folder?

Suggestion:
Close OpenOffice
From the Finder:
- click on the Go menu
- press the Alt key: the "Library" submenu should appear.
- select "Library"
- open the folder "Application Support -> OpenOffice -> 4"
- rename the "user" folder to "user_old"
- download OpenOffice and reinstall it

Is the menu bar okay in normal mode? In full-screen mode?

Ritchi
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Answer 5 / 8
Anonymous user
 
Hello,

A clean uninstallation requires the removal of the user profile
Follow this procedure to properly Uninstall and Reinstall: [https://forum.openoffice.org/fr/forum/viewtopic.php?f=40&t=52719&p=285780#p285780%5DMacOS https://forum.openoffice.org/fr/forum/viewtopic.php?f=40&t=52719&p=285780#p285780
MBP Mac (mid 2010) OSX 10.12.1 / RAM 8Go /
Firefox / Safari / Thunderbird / Onyx
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Answer 6 / 8
chloé-0106 Posted messages 166 Status Member
 
Good evening everyone,
thank you for your help and your responses.
I just tried the procedure given by Ritchi by renaming the folder to user_old and downloading and reinstalling OpenOffice, but unfortunately, it still doesn't work. As soon as I enlarge my window with the green button, I encounter the same problem.
Is it the same for LibreOffice as it is for OpenOffice? I read that it was necessary to install the entire Java environment or I can't remember too well.

Thank you for your help.
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Answer 7 / 8
chloé-0106 Posted messages 166 Status Member
 
When installing LibreOffice in fullscreen, I have exactly the same issue...
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Answer 8 / 8
_Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135
 
Hello Chloé

Suggestion: Create a new user account on your Mac and test OpenOffice in full screen from this new user account. Is it the same?

Ritchi
0
chloé-0106 Posted messages 166 Status Member
 
Hello Ritchi,

Yes, still the same problem even with a new user account.

However, by changing the screen resolution of my Mac monitor to 1280 x 800, when I launch OpenOffice for the first time it shows the black bar like in the image of my first post, but then when I minimize the window and maximize it again, there’s no more problem and the title bar appears normally.

But when I quit OpenOffice again and relaunch it, the black bar reappears, but I just need to minimize the window and maximize it again to no longer have the issue.

Do you know why this is happening?

Have a good day, thank you for your help.
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chloé-0106 Posted messages 166 Status Member
 
Je suis ici pour traduire. Veuillez fournir le texte que vous souhaitez traduire.
0
_Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135
 
The only thing I see is that Open Office did not account for the native resolution of your Mac screen: when you don't set it to 1280x800, what is the resolution of your screen?
Did you have OpenOffice version 3.x before this version 4?
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_Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135
 
A comment: this issue seems to be known and the fix has not yet been made:
Issue 125756 - GUI frame breaks down after exiting Full Screen mode

Try the solutions proposed in the issue description: to enter full screen mode and exit it, do this: "Menu 'View > Full Screen (or Shift + cmd + j) and return via ESC key, all is OK."
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chloé-0106 Posted messages 166 Status Member
 
The base resolution of my screen is 1440 x 900
no because it was the first time I installed OpenOffice on my Mac.
Off-topic question: do you know the different things to do to preserve the battery life of the Mac? At what % should I recharge it? Should it be used on power or on battery when it is fully charged?
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