Very slow downloads on Steam

Solved
Samarizz Posted messages 4 Status Member -  
korke Posted messages 191 Status Member -
Hello,

I just tried to download Source Filmmaker on Steam, but the download is super slow, almost completely stopped.


I can reach a maximum speed of 7mb/s right now, but I'm often around 2/3 mb/s or even 900 kb/s.

Yet my connection is about 290/300 mb/s for download and around 100/110 for upload, with latency between 1 and 2 ms.

Do you think the problem could be on my end or is it the Steam servers?

And if the problem comes from Steam, I would just like to know if it's because the Steam servers are low quality or if they are just overloaded? But being overloaded at 2:00 AM is quite surprising.

1 answer

  1. Judge_DT Posted messages 27651 Registration date   Status Moderator Last intervention   10 015
     
    Hello,

    Several factors can be at play.

    If you are already a customer of Orange... running a "speed" test on an Orange server is a bit "easy" to get good results; you should test with other servers.

    Finally, it's worth noting that Steam has pipes of varying sizes with different operators, and if the pipe is full/saturated, customers will experience very poor speeds to/from Steam, especially when everyone has fiber.

    So, I wouldn't be surprised if the problem comes from "Steam," especially if the speed tests remain consistent and are similar for "direct" downloads.

    You can, for example, download this file: http://ping.online.net/1000Mo.dat

    And see how long it takes and what average speed it downloads at through your browser to find out.
    --
    ~ Knowing how to listen means possessing, besides one's own, the brains of others... said Leonardo da Vinci.
    1
    1. Samarizz Posted messages 4 Status Member
       

      140 mb/s download in Tokyo but with insane ping


      and about the same result as with Orange but with Bouygues this time

      so I think it's really Steam that's the problem
      0
    2. korke Posted messages 191 Status Member 78
       
      Hi, I would add that you shouldn't confuse Mb/s (megabits/sec) and MB/s (Megabytes/sec). Megabyte is the English term for Mégaoctet (Mo)

      Basically, the speed in Mb/s needs to be divided by 8 to get the download speed in MB/s

      According to the speed test above, the approximate download speed in MB is
      293.7 / 8 = about 36.7 MB/s normally.

      Just to avoid confusion ;)

      Have a good evening!
      0