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My Alcatel landline won't turn on.

Wallis_One981 Posted messages 2 Status Membre -  
baladur13 Posted messages 47545 Registration date   Status Modérateur Last intervention   -
Hello,

I recently bought a landline phone from Alcatel. I connected the charger, the power supply, and the phone jack. Since then, it stays charging as if the battery is not charging. Sometimes it shows "OUT OF RANGE" for a few seconds while making some noises. Otherwise, I don't know what's going on; I left it on the charger all night and the next day, the battery was still at zero. So I don't know if the phone has a problem..

If anyone has more information or could help me, that would be nice.. Thanks :)

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baladur13 Posted messages 47545 Registration date   Status Modérateur Last intervention   14 372
 
Hello,
What is the model of this Alcatel?
Are the batteries properly installed in the correct direction?
Is the outlet supplying the charger properly powered?

-- 
 It is very difficult to catch a black cat in a dark room.
                                    Especially when it isn’t there...
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Wallis_One981 Posted messages 2 Status Membre
 
Yes, by the way, the problem is fixed, it was indeed the battery. But now I have a second problem: when I try to call, I don't hear any dial tone, it's as if it doesn't even dial. I need to plug the phone into the T socket, right? Or is there something else I might have forgotten to plug in?
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baladur13 Posted messages 47545 Registration date   Status Modérateur Last intervention   14 372 > Wallis_One981 Posted messages 2 Status Membre
 
Where to plug in the phone?
That obviously depends on your subscription contract.
If you have a contract for a regular line and a T socket, you should plug it into the T socket.
However, if your subscription is part of an "Internet + TV + phone" package, you need to connect it to the back of the box provided by your operator.
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