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Unable to reset your PC...

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JKookie Posted messages 33 Status Member -  
JKookie Posted messages 33 Status Member -
Hello, here is my problem,

-I no longer have the Windows 8 interface (tiles)
-I can't search anymore, either in the charms bar or in the search bar located in the file explorer
-When I start my computer and enter my user password, I get a black screen, and I have to manually find my Desktop

To remedy all these issues, I decided to reset my PC, but this message appears "Unable to reset your PC. A required drive partition is missing"
I've been through several forums, but I'm going in circles and can't find any solutions!

Can you help me, please?
Thank you

3 answers

  1.
    Papounet17000 Posted messages 26460 Registration date   Status Member Last intervention   9 895
     
    Hello,

    Brand of the PC?
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    1. JKookie Posted messages 33 Status Member 5
       
      It's a COMPAQ.
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      1. Papounet17000 Posted messages 26460 Registration date   Status Member Last intervention   9 895 > JKookie Posted messages 33 Status Member
         
        Press the F11 key on the keyboard right after pressing the power button until a recovery menu appears.
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    2. JKookie Posted messages 33 Status Member 5
       
      Yes, that's the way I went to reset the PC and I got this message; I even tried to do a restore but nothing changed.
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      2. JKookie Posted messages 33 Status Member 5 > Papounet17000 Posted messages 26460 Registration date   Status Member Last intervention  
         
        But I can't go through the charms bar because when I click on "Change PC settings," nothing happens.
        I therefore have to go through F11 at startup.
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  2. venomx96
     
    Hello Papounet17000

    Have you reset or formatted your PC?

    If you formatted it, where did your Windows ISO come from?

    If you're going for a format, make sure to look for the drivers and save them on your smartphone or a USB stick first to avoid missing network drivers.

    Various tutorials are available on YouTube.
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    1. JKookie Posted messages 33 Status Member 5
       
      I have reset my PC (I also tried to do a recovery, but nothing conclusive).
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    2. VeNoMx96 Posted messages 180 Status Member 38
       
      Can you tell me what steps you took?
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    3. JKookie Posted messages 33 Status Member 5
       
      I pressed F11, at startup, I went to the "troubleshoot" option then "reset your PC" and I got this message "Unable to reset your PC. A required drive partition is missing."
      I also tried to do a System Restore and an automatic repair in "advanced options," but that didn't work either.
      I also tried to do a "Windows system restore" with Recovery Manager, but that didn't work either!
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    4. VeNoMx96 Posted messages 180 Status Member 38
       
      I don't see any other option but to format the machine, wait for the opinions of others and their experiences. If no one has any ideas, it will therefore be essential.
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  3. JKookie Posted messages 33 Status Member 5
     
    Hello! My problem is solved! Overnight, I was able to reset my computer (I don’t know why)! Thank you anyway for your help!
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