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Unable to reset your PC...

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JKookie Posted messages 33 Status Member -  
JKookie Posted messages 33 Status Member -
Hello, here is my problem,

-I no longer have the Windows 8 interface (tiles)
-I can't search anymore, either in the charms bar or in the search bar located in the file explorer
-When I start my computer and enter my user password, I get a black screen, and I have to manually find my Desktop

To remedy all these issues, I decided to reset my PC, but this message appears "Unable to reset your PC. A required drive partition is missing"
I've been through several forums, but I'm going in circles and can't find any solutions!

Can you help me, please?
Thank you

3 answers

Answer 1 / 3
Papounet17000 Posted messages 26460 Registration date   Status Member Last intervention   9 895
 
Hello,

Brand of the PC?
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JKookie Posted messages 33 Status Member 5
 
It's a COMPAQ.
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Papounet17000 Posted messages 26460 Registration date   Status Member Last intervention   9 895 > JKookie Posted messages 33 Status Member
 
Press the F11 key on the keyboard right after pressing the power button until a recovery menu appears.
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JKookie Posted messages 33 Status Member 5
 
Yes, that's the way I went to reset the PC and I got this message; I even tried to do a restore but nothing changed.
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Papounet17000 Posted messages 26460 Registration date   Status Member Last intervention   9 895 > JKookie Posted messages 33 Status Member
 
So try to perform the reinstallation directly from Windows 8.1

http://www.windows8facile.fr/windows-81-restauration-reinstallation-systeme/
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JKookie Posted messages 33 Status Member 5 > Papounet17000 Posted messages 26460 Registration date   Status Member Last intervention  
 
But I can't go through the charms bar because when I click on "Change PC settings," nothing happens.
I therefore have to go through F11 at startup.
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Answer 2 / 3
venomx96
 
Hello Papounet17000

Have you reset or formatted your PC?

If you formatted it, where did your Windows ISO come from?

If you're going for a format, make sure to look for the drivers and save them on your smartphone or a USB stick first to avoid missing network drivers.

Various tutorials are available on YouTube.
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JKookie Posted messages 33 Status Member 5
 
I have reset my PC (I also tried to do a recovery, but nothing conclusive).
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VeNoMx96 Posted messages 180 Status Member 38
 
Can you tell me what steps you took?
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JKookie Posted messages 33 Status Member 5
 
I pressed F11, at startup, I went to the "troubleshoot" option then "reset your PC" and I got this message "Unable to reset your PC. A required drive partition is missing."
I also tried to do a System Restore and an automatic repair in "advanced options," but that didn't work either.
I also tried to do a "Windows system restore" with Recovery Manager, but that didn't work either!
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VeNoMx96 Posted messages 180 Status Member 38
 
I don't see any other option but to format the machine, wait for the opinions of others and their experiences. If no one has any ideas, it will therefore be essential.
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Answer 3 / 3
JKookie Posted messages 33 Status Member 5
 
Hello! My problem is solved! Overnight, I was able to reset my computer (I don’t know why)! Thank you anyway for your help!
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