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Foreign Network

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peloman85 Posted messages 5 Status Member -  
peloman85 Posted messages 5 Status Member -
Hello, I’m currently in Italy. A few days ago, I changed my plan to have 3 hours of calls, unlimited SMS/MMS, and 20GB of Internet, and since then I have had no network; it says ‘no service.’ I called customer support and they confirmed the change, so why is nothing happening?
I have tried disabling automatic network search, and when I select one, nothing changes, and the same thing happens when I turn my phone off and on again.
(I have an iPhone 6)

1 answer

  1.
    Papounet17000 Posted messages 26460 Registration date   Status Member Last intervention   9 895
     
    Hi,

    Have you checked the activation date of the line?
    0
    1. peloman85 Posted messages 5 Status Member 1
       
      Yes, on the 28th, and when I check my customer area, it shows all the information about my new international plan.
      0
    2. peloman85 Posted messages 5 Status Member 1
       
      It's fine, it probably just took waiting for the network to arrive in Italy.
      1