"aucun service" dès que je vais à l'étranger

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valentine morin -  
 Anouar -
Bonjour,
je possède le forfait 19,99e de chez free. Dès que je vais à l'étranger apparait "aucun service" en haut à gauche de mon téléphone. Y aurait il une configuration à effectuer ou quelque chose à activer?

En vous remerciant d'avance

2 answers

kaumune Posted messages 22692 Registration date   Status Contributor Last intervention   5 156
 
Hi

It depends on the country in question and the configuration of your phone

See this link: https://mobile.free.fr/assistance/292.html

Excerpt among others from the link above

if your phone is not picking up any network, turn it off and then turn it back on. If the issue persists, in your phone's settings, choose the manual section for the local mobile network, then switch back to automatic mode.

On some phones, connections to networks outside mainland France are automatically disabled, click on your phone/system in the list below to verify.


and this one:

https://mobile.free.fr/assistance/235.html

17
Anouar
 
Hello
what should I do in the settings of my phone?
thank you
Have a nice day
2