Alcatel F330 Fixed Phone Call Log

Question

Hello,  I bought a wireless landline phone, the Alcatel F330 voice, but I can't access the call log which displays UNAVAILABLE. I did a test by calling from my mobile, the number shows up alternating with flashing UNAVAILABLE, and when I hang up and check the log, the number is not there; it still shows UNAVAILABLE. Can someone help me? My provider Numericable says they have done what is necessary for the numbers to display, and they direct me to ALCATEL, who in turn direct me back to my provider!!! HELP!!!  Configuration: Windows XP / Firefox 48.0

baladur13 · Accepted Answer

Hello, According to the manual on page 22 If your contact's phone number is not available, the indication "UNAVAILABLE" will appear on your handset's screen. Have you allowed your operator to share your mobile number?  What is the setting for your call list? Are "all calls" recorded or only "missed calls"? See the manual on page 22 6.6 Selection of types of calls to be included in the call log  The manual is here ==> http://www.alcatel-home.com/sites/default/files/Alcatel-phone-F330-voice-mode-emploi-complet-FR.pdf  --  Very difficult to catch a black cat in a dark room.                            Especially when it's not there...

clopinclopan · Answer

Thank you for your response, the display of my mobile phone number is authorized and yes, I have selected ALL CALLS and I DON'T UNDERSTAND !!!!!

baladur13 · Answer

Check if this fix does not need to be applied https://assistance.numericable.fr/  --  Very difficult to catch a black cat in a dark room.                              Especially when it's not there...

clopinclopan · Answer

Thank you, but I don't know and can't access my modem's interface!!!! I'M GIVING UP

clopinclopan · Answer

Good evening, and thank you for wanting to help me numericable and sfr have been associated for several months but my subscription and bills still come from NUMERICABLE and it's them I call when I have an issue...! I have a package for the landline and internet (modem) as well as TV (HD box) I don't know if that is important! On the other hand, on the Alcatel f330 voice phone that I just bought, the call log only retains the numbers from my contacts or those with the same operator; for others, it displays the ringing number alternating with 'unavailable' when I'm there to see it, and if I don't answer, it doesn't appear in the log!!! It's a real headache! Thank you again and have a good evening.

clopinclopan · Answer

Good evening, I have typed in the address indicated in my browser's address bar several times and each time I received the response: "The server at address 192.168.0.1 is taking too long to respond.   The site may be temporarily unavailable or overloaded. Please try again later."  I have called my operator several times who, after many referrals to Alcatel... tells me that my Thomson modem is too old and needs to be replaced.....!!!! even though it worked very well with my old landline phone (some of the keys were no longer responding) If I need to change the modem or box while changing the phone.......!!!! Thank you ANYWAY, IT'S A SHAME THAT I CAN'T REACH the indicated page, even if I don't know WHAT IT WOULD HAVE ALLOWED ME TO DO, since the presentation of the number is activated in my Numericable contract. Have a good evening.

Alcatel F330 Fixed Phone Call Log

6 réponses

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