My phone turns off when it receives a shock or falls

Solved
zetsubill -  
 zetsubill -
Hello, I have a Samsung Galaxy S4 Mini that shuts down when I drop it or even when I don't place it gently enough on a table.
I think the problem comes from the fact that it fell into a swimming pool. Please respond to me, I was told to clean it from the inside with 70° alcohol, but I'm not sure about that.

Configuration: Windows / Chrome 52.0.2743.116

2 réponses

nadellen Posted messages 11941 Registration date   Status Membre Last intervention   7 351
 
Hello
it's hard to say where the problem comes from
battery issue, malfunction due to a component that took a hit?
what is obvious is that this type of device is not made to fall, nor to get wet...
and even cleaned, and well dried, the "humidity revealing" spots will remain activated, you won't fool any service technician..
2
zetsubill
 
The problem has been solved since I got my new phone, thank you for your response.
1