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I no longer have access to my emails.

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EVELYNEOWEN Posted messages 6 Status Member -  
 EVELYNEOWEN -
Hello
my email is on Microsoft Outlook and I am no longer receiving emails on my main address.
I can no longer open Outlook; the error message says data files not found.
To fix it, I have a message telling me to go to the control panel, user accounts, view profile and properties. But when I am in user accounts, I do not have "view profile."
Can someone help me?
Thank you in advance

6 answers

  1.
    ^Abel^ Posted messages 15278 Registration date   Status Contributor Last intervention   6 927
     
    Hello,
    You must have [Properties] by clicking on the name of the relevant account...

    --
    ^Abel^
    33
    1. EVELYNEOWEN
       
      Thank you for your response
      But I don’t have access to my user account at all.
      I really don't know what to do.
      0
    2. EVELYNEOWEN
       
      Hello
      I wanted to thank you for your help; thanks to you, I was able to work all week.
      If I may take advantage of your kindness, I have another problem that I can't resolve and that I don't understand.
      I have relatively important emails that I am not receiving; I've received them on my phone but not on my computer, neither on Outlook nor directly on Gmail. Once opened on my phone, I can no longer access them as they disappear.
      If you know where this could be coming from, it would be a great help to me.
      Thank you
      0