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New Optex decoder turns on and off.

muche01 Posted messages 15 Registration date   Status Membre Last intervention   -  
muche01 Posted messages 15 Registration date   Status Membre Last intervention   -
Hello,
I just changed my faulty TNT Sat decoder. When I replace it with a new model, after completing the installation, the decoder turns on and off by itself every two seconds. I have already exchanged it twice at my store for another new device, and it's always the same thing. Any idea on how to resolve this issue? Thanks in advance.

Configuration: Windows 7 / Chrome 52.0.2743.116

1 réponse

Réponse 1 / 1
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
Hello,
Before proceeding with the installation, check in the menu that the 5-volt antenna power supply is properly disabled

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I call a spade a spade *
*in French in the text
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muche01 Posted messages 15 Registration date   Status Membre Last intervention  
 
Thank you for this response. But when should I check, in the menu on my old installation or when I’ve installed the new decoder? And once again, thank you for this responsiveness.
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Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
In the Optex menu, have you also tried to reset to factory settings?
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muche01 Posted messages 15 Registration date   Status Membre Last intervention   > Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention  
 
I just looked in the Optex menu, I didn't see where we can "turn on - off" the 5-volt antenna power supply. And no, I haven't tried the "RESET" yet.
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