Endless update

Solved
Ameliedu45 Posted messages 234 Registration date   Status Member Last intervention   -  
Ameliedu45 Posted messages 234 Registration date   Status Member Last intervention   -
Hello,

Two days ago and yesterday, I tried to perform the Anniversary update.

The first time, I completed it, but the screen remained stuck on a black screen with a white loading circle at the bottom. It updated all night, and the next day it was still at that stage, so I turned it off using the power button (I know that's not recommended) and it restarted without having completed the update.

The second time, the update started around 4 PM, and the next day at the same time AFTER 24 HOURS it was still at the same stage, that is, the black screen with the loading wheel. Unfortunately, my father had to turn it off and then turn it back on because he needed it.
Once again, no update was registered.

I am currently downloading the update again, and I'm still at the W10 assistant stage.

If someone could tell me why it's taking so long (as it's inconvenient not to be able to use it for a while, especially for my father) and if there is a way to remedy this (although I don't really believe it), that would be great.

Thank you in advance for your responses!

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Ameliedu45 Posted messages 234 Registration date   Status Member Last intervention   87
 
It's been like this for over thirty minutes...
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