View original (French)

Cannot open the .pkg installation file.

Solved
Guillaume -  
 Guillaume -
Hello,

Here is the error message that appears when I try to open the Office Mac installation file (which is in .pkg format):

The document "Microsoft_Office_2016_15.22.0_160506_Installer.pkg" could not be opened. The installer cannot open files in the "Installer Package" format.

Thank you in advance for your help... I've been struggling for hours!

Configuration: Mac OS X (10.11.4) / Safari 9.1

1 réponse

Réponse 1 / 1
Anonymous user
 
Hello,

I don't use version 365; apparently, it’s different from previous versions regarding the installer, but
I found a similar case here:
https://community.office365.com/en-us/f/153/t/427985

best of luck

--
Have a great day :-) - Francis
Please always provide your exact system configuration.
0
Guillaume
 
Great! Thank you for the response
Have a good evening

Guillaume
0