CrystalDiskInfo warning
Solved
darkscode86
Posted messages
34
Status
Membre
-
darkscode86 Posted messages 34 Status Membre -
darkscode86 Posted messages 34 Status Membre -
Hello,
Following a power outage, when I restarted my laptop, it performed a chkdsk scan. During this scan, certain sectors were marked as "unreadable" and Windows warned me to back up my data. Since then, everything has been running fine, no slowness on the PC. I ran a test using CrystalDiskInfo, and it indicates caution on C5 with 8 unstable sectors. Should I be worried? Can a laptop's internal hard drive be replaced, and what is the approximate cost? I am attaching the CrystalDiskInfo report. Thank you for your help.
----------------------------------------------------------------------------
CrystalDiskInfo 6.8.2 (C) 2008-2016 hiyohiyo
Crystal Dew World: https://crystalmark.info/en/
----------------------------------------------------------------------------
OS: Windows 7 Ultimate SP1 [6.1 Build 7601] (x64)
Date: 2016/05/21 19:19:28
-- Controller Map ----------------------------------------------------------
+ Intel(R) Mobile Express Chipset SATA AHCI Controller [ATA]
- Optiarc DVD RW AD-7740H
- HITACHI HTS547550A9E384
- AKQPE425 IDE Controller [SCSI]
-- Disk List ---------------------------------------------------------------
(1) HITACHI HTS547550A9E384: 500.1 GB [0/0/1, pd1]
----------------------------------------------------------------------------
(1) HITACHI HTS547550A9E384
----------------------------------------------------------------------------
Model: HITACHI HTS547550A9E384
Firmware: JE3ZD60D
Serial Number: J2100050DLK4ZB
Disk Size: 500.1 GB (8.4/137.4/500.1/500.1)
Buffer Size: 8192 KB
Queue Depth: 32
# of Sectors: 976773168
Rotation Rate: 5400 RPM
Interface: Serial ATA
Major Version: ATA8-ACS
Minor Version: ATA8-ACS version 6
Transfer Mode: SATA/300 | SATA/300
Power On Hours: 19849 hours
Power On Count: 2506 x
Temperature: 40 C (104 F)
Health Status: Caution
Features: S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level: 4080h [ON]
AAM Level: ----
Drive Letter: C: D: F:
-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 _62 000000000000 Read Error Rate
02 100 100 _40 000000000000 Throughput Performance
03 174 174 _33 001200000001 Spin-Up Time
04 _99 _99 __0 0000000009D1 Start/Stop Count
05 100 100 __5 000000000000 Reallocated Sector Count
07 100 100 _67 000000000000 Seek Error Rate
08 100 100 _40 000000000000 Seek Time Performance
09 _55 _55 __0 000000004D89 Power-On Hours Count
0A 100 100 _60 000000000000 Spin Retry Count
0C _99 _99 __0 0000000009CA Power Cycle Count
BF 100 100 __0 000000000000 Hardware ECC Recovered
C0 100 100 __0 0000000000B1 Power-Off Retract Count
C1 _70 _70 __0 00000004A048 Load Cycle Count
C2 150 150 __0 0031000B0028 Current Temperature.
C4 100 100 __0 000000000000 Reallocation Event Count
C5 100 100 __0 000000000008 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 00000000003D Interface CRC Error Count
DF 100 100 __0 000000000000 Load Cycle Count
-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 045A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 4A32 3130 3030 3530 444C 4B34 5A42
020: 0003 4000 0004 4A45 335A 4436 3044 4849 5441 4348
030: 4920 4854 5335 3437 3535 3041 3945 3338 3420 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 1F06 0004 004C 004C
080: 01FC 0028 346B 7D09 6123 3469 BC09 6123 203F 0043
090: 0044 4080 FFFE 0000 0000 0000 0000 0000 0000 0000
100: 6030 3A38 0000 0000 0000 0000 6003 826C 5000 CCA6
110: 3BD6 869A 0000 0000 0000 0000 0000 0000 0000 401C
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 000B
130: 0000 0000 2182 1CF1 BA00 0000 4000 0400 0108 0000
140: 0000 0705 0706 0607 0000 0000 0000 0000 0000 0000
150: 0000 0000 335A 4436 0000 2903 0000 5DAD 2518 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0000 0000 101F 0021 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 03E0 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 4CA5
-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 0B 00 64 64 00 00 00 00 00 00 00 02 05
010: 00 64 64 00 00 00 00 00 00 00 03 07 00 AE AE 01
020: 00 00 00 12 00 00 04 12 00 63 63 D1 09 00 00 00
030: 00 00 05 33 00 64 64 00 00 00 00 00 00 00 07 0B
040: 00 64 64 00 00 00 00 00 00 00 08 05 00 64 64 00
050: 00 00 00 00 00 00 09 12 00 37 37 89 4D 00 00 00
060: 00 00 0A 13 00 64 64 00 00 00 00 00 00 00 0C 32
070: 00 63 63 CA 09 00 00 00 00 00 BF 0A 00 64 64 00
080: 00 00 00 00 00 00 C0 32 00 64 64 B1 00 00 00 00
090: 00 00 C1 12 00 46 46 48 A0 04 00 00 00 00 C2 02
0A0: 00 96 96 28 00 0B 00 31 00 00 C4 32 00 64 64 00
0B0: 00 00 00 00 00 00 C5 22 00 64 64 08 00 00 00 00
0C0: 00 00 C6 08 00 64 64 00 00 00 00 00 00 00 C7 0A
0D0: 00 C8 C8 3D 00 00 00 00 00 00 DF 0A 00 64 64 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 3E 00 00 00 00 00 00 00 00 00 00 02 28
010: 00 00 00 00 00 00 00 00 00 00 03 21 00 00 00 00
020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00
030: 00 00 05 05 00 00 00 00 00 00 00 00 00 00 07 43
040: 00 00 00 00 00 00 00 00 00 00 08 28 00 00 00 00
050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00
060: 00 00 0A 3C 00 00 00 00 00 00 00 00 00 00 0C 00
070: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00
080: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
090: 00 00 C1 00 00 00 00 00 00 00 00 00 00 00 C2 00
0A0: 00 00 00 00 00 00 00 00 00 00 C4 00 00 00 00 00
0B0: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00
0C0: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Following a power outage, when I restarted my laptop, it performed a chkdsk scan. During this scan, certain sectors were marked as "unreadable" and Windows warned me to back up my data. Since then, everything has been running fine, no slowness on the PC. I ran a test using CrystalDiskInfo, and it indicates caution on C5 with 8 unstable sectors. Should I be worried? Can a laptop's internal hard drive be replaced, and what is the approximate cost? I am attaching the CrystalDiskInfo report. Thank you for your help.
----------------------------------------------------------------------------
CrystalDiskInfo 6.8.2 (C) 2008-2016 hiyohiyo
Crystal Dew World: https://crystalmark.info/en/
----------------------------------------------------------------------------
OS: Windows 7 Ultimate SP1 [6.1 Build 7601] (x64)
Date: 2016/05/21 19:19:28
-- Controller Map ----------------------------------------------------------
+ Intel(R) Mobile Express Chipset SATA AHCI Controller [ATA]
- Optiarc DVD RW AD-7740H
- HITACHI HTS547550A9E384
- AKQPE425 IDE Controller [SCSI]
-- Disk List ---------------------------------------------------------------
(1) HITACHI HTS547550A9E384: 500.1 GB [0/0/1, pd1]
----------------------------------------------------------------------------
(1) HITACHI HTS547550A9E384
----------------------------------------------------------------------------
Model: HITACHI HTS547550A9E384
Firmware: JE3ZD60D
Serial Number: J2100050DLK4ZB
Disk Size: 500.1 GB (8.4/137.4/500.1/500.1)
Buffer Size: 8192 KB
Queue Depth: 32
# of Sectors: 976773168
Rotation Rate: 5400 RPM
Interface: Serial ATA
Major Version: ATA8-ACS
Minor Version: ATA8-ACS version 6
Transfer Mode: SATA/300 | SATA/300
Power On Hours: 19849 hours
Power On Count: 2506 x
Temperature: 40 C (104 F)
Health Status: Caution
Features: S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level: 4080h [ON]
AAM Level: ----
Drive Letter: C: D: F:
-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 _62 000000000000 Read Error Rate
02 100 100 _40 000000000000 Throughput Performance
03 174 174 _33 001200000001 Spin-Up Time
04 _99 _99 __0 0000000009D1 Start/Stop Count
05 100 100 __5 000000000000 Reallocated Sector Count
07 100 100 _67 000000000000 Seek Error Rate
08 100 100 _40 000000000000 Seek Time Performance
09 _55 _55 __0 000000004D89 Power-On Hours Count
0A 100 100 _60 000000000000 Spin Retry Count
0C _99 _99 __0 0000000009CA Power Cycle Count
BF 100 100 __0 000000000000 Hardware ECC Recovered
C0 100 100 __0 0000000000B1 Power-Off Retract Count
C1 _70 _70 __0 00000004A048 Load Cycle Count
C2 150 150 __0 0031000B0028 Current Temperature.
C4 100 100 __0 000000000000 Reallocation Event Count
C5 100 100 __0 000000000008 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 00000000003D Interface CRC Error Count
DF 100 100 __0 000000000000 Load Cycle Count
-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 045A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 4A32 3130 3030 3530 444C 4B34 5A42
020: 0003 4000 0004 4A45 335A 4436 3044 4849 5441 4348
030: 4920 4854 5335 3437 3535 3041 3945 3338 3420 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 1F06 0004 004C 004C
080: 01FC 0028 346B 7D09 6123 3469 BC09 6123 203F 0043
090: 0044 4080 FFFE 0000 0000 0000 0000 0000 0000 0000
100: 6030 3A38 0000 0000 0000 0000 6003 826C 5000 CCA6
110: 3BD6 869A 0000 0000 0000 0000 0000 0000 0000 401C
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 000B
130: 0000 0000 2182 1CF1 BA00 0000 4000 0400 0108 0000
140: 0000 0705 0706 0607 0000 0000 0000 0000 0000 0000
150: 0000 0000 335A 4436 0000 2903 0000 5DAD 2518 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0000 0000 101F 0021 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 03E0 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 4CA5
-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 0B 00 64 64 00 00 00 00 00 00 00 02 05
010: 00 64 64 00 00 00 00 00 00 00 03 07 00 AE AE 01
020: 00 00 00 12 00 00 04 12 00 63 63 D1 09 00 00 00
030: 00 00 05 33 00 64 64 00 00 00 00 00 00 00 07 0B
040: 00 64 64 00 00 00 00 00 00 00 08 05 00 64 64 00
050: 00 00 00 00 00 00 09 12 00 37 37 89 4D 00 00 00
060: 00 00 0A 13 00 64 64 00 00 00 00 00 00 00 0C 32
070: 00 63 63 CA 09 00 00 00 00 00 BF 0A 00 64 64 00
080: 00 00 00 00 00 00 C0 32 00 64 64 B1 00 00 00 00
090: 00 00 C1 12 00 46 46 48 A0 04 00 00 00 00 C2 02
0A0: 00 96 96 28 00 0B 00 31 00 00 C4 32 00 64 64 00
0B0: 00 00 00 00 00 00 C5 22 00 64 64 08 00 00 00 00
0C0: 00 00 C6 08 00 64 64 00 00 00 00 00 00 00 C7 0A
0D0: 00 C8 C8 3D 00 00 00 00 00 00 DF 0A 00 64 64 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 3E 00 00 00 00 00 00 00 00 00 00 02 28
010: 00 00 00 00 00 00 00 00 00 00 03 21 00 00 00 00
020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00
030: 00 00 05 05 00 00 00 00 00 00 00 00 00 00 07 43
040: 00 00 00 00 00 00 00 00 00 00 08 28 00 00 00 00
050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00
060: 00 00 0A 3C 00 00 00 00 00 00 00 00 00 00 0C 00
070: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00
080: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
090: 00 00 C1 00 00 00 00 00 00 00 00 00 00 00 C2 00
0A0: 00 00 00 00 00 00 00 00 00 00 C4 00 00 00 00 00
0B0: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00
0C0: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
2 réponses
Hello.
CrystalDiskInfo >>> caution = The hard drive can last . . . 1 day or it can last 1 year or more. You can monitor your HDD using the software. If you hear a sound when it boots up, it means the HDD temperature is excessive. If the warning turns red, the HDD is done for.
Don't run too many chkdsk /f/r commands which might do more harm than good to the HDD.
Personally, I would clean the PC, remove all the software you don't use. Clean with CCleaner, and maybe even run ADW Cleaner to ensure a clean PC. Then perform a system image on an external HDD. This will back up all your personal files, Windows and its updates, Word if you have it . . . etc. If you have a lot of videos or images, it's better to cut and paste them onto the external HDD before creating this system image, otherwise it will take a long time to transfer.
As for the price, it remains affordable >>>
http://www.priceminister.com/offer/buy/142107118/hitachi-travelstar-5k750-hts547550a9e384-disque-dur.html
For disassembling and assembling the HDD, it's relatively easy if the hatch is located on the outside. For some PCs, however (very few), the HDD is inside, and therefore requires a minimum of knowledge. I didn't see the brand and model of your PC.
This is just a suggestion . . . Bye
PS = 19850 hours of service is starting to add up, especially for a laptop.
There's no point in rushing; you have to leave on time . . .
CrystalDiskInfo >>> caution = The hard drive can last . . . 1 day or it can last 1 year or more. You can monitor your HDD using the software. If you hear a sound when it boots up, it means the HDD temperature is excessive. If the warning turns red, the HDD is done for.
Don't run too many chkdsk /f/r commands which might do more harm than good to the HDD.
Personally, I would clean the PC, remove all the software you don't use. Clean with CCleaner, and maybe even run ADW Cleaner to ensure a clean PC. Then perform a system image on an external HDD. This will back up all your personal files, Windows and its updates, Word if you have it . . . etc. If you have a lot of videos or images, it's better to cut and paste them onto the external HDD before creating this system image, otherwise it will take a long time to transfer.
As for the price, it remains affordable >>>
http://www.priceminister.com/offer/buy/142107118/hitachi-travelstar-5k750-hts547550a9e384-disque-dur.html
For disassembling and assembling the HDD, it's relatively easy if the hatch is located on the outside. For some PCs, however (very few), the HDD is inside, and therefore requires a minimum of knowledge. I didn't see the brand and model of your PC.
This is just a suggestion . . . Bye
PS = 19850 hours of service is starting to add up, especially for a laptop.
There's no point in rushing; you have to leave on time . . .
>>> Avoid overfilling your hard drive: overloaded, it will be less reliable.
- If you frequently add and delete files, you can occasionally perform a defragmentation. This operation, which involves reorganizing the files on the hard drive, will improve its performance.
Good to know. Despite all these precautions, a hard drive is not eternal. Its average lifespan is 5 to 7 years, and nothing can accurately predict when it will fail. "In any case, users will probably need to renew their equipment before then, as the storage capacity and transfer speeds of today's devices will seem low in a few years," predicts the marketing director of LaCie.<<<
We are talking here about an HDD like yours because, of course, it's out of the question to do defragmentations on an SSD.
Best regards . . . Bye