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Architect 3D license number already used

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Nina-eve -  
 nina-eve -
Hello,

I just bought the software. I used it for 2 days. There was an upgrade of my antivirus on my computer. Now, I can no longer use Architect 3D. It says the license has already been used.

How do I unlock that?

Thank you

2 réponses

Réponse 1 / 2
zipe31 Posted messages 34620 Registration date   Status Contributeur Last intervention   6 501
 
Hi,
I just bought the software. I've been using it for 2 days.
Wouldn't it be wiser to ask directly where you purchased your software? Or on the Architect 3D site?

--
☯ Zen my nuggets ☮
Do something for the environment, close your windows and adopt a penguin. <('')
1
nina-eve
 
Thank you, it's also done. Waiting for their response.
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Hydr0s Posted messages 1843 Registration date   Status Membre Last intervention   687
 
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Hydr0s Posted messages 1843 Registration date   Status Membre Last intervention   687
 
So, I looked into everything we could do and I found some pretty fun stuff like the tables that allow for color or the titles that have a special formatting and fit into the topics (...)
Perspectives are opening up...

But... still haven't found anything for quotes...
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Hydr0s Posted messages 1843 Registration date   Status Membre Last intervention   687
 
Thank you !!!!
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nina-eve > nina-eve
 
Ultimately, we had to uninstall everything and reinstall with a new key. We don't know what caused the license issue and neither does the vendor.
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Réponse 2 / 2
Hydr0s Posted messages 1843 Registration date   Status Membre Last intervention   687
 
Hello,
The license activation is limited to 3, valid for life for 1 PC. For this kind of problem, please contact the software customer service directly, details below.
Email: serviceclient@avanquest.com
Phone: +33 (0)1 41 27 19 68 – from 9am to 6pm Monday to Friday (except public holidays)
Please note that pirated versions are obviously not supported by the publisher

--
"An intelligent person solves a problem. A wise person avoids them."
- A. Einstein -
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nina-eve
 
Thank you. While waiting for Avanquest's response, I am also searching on the forums.
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nina-eve
 
Eventually, we had to uninstall everything and reinstall with a new key. We don't know what caused the license issue, and neither does the vendor.

Thank you for the information above.
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