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Problem reading a video with my EH TW570 projector

FrançoisP -  
francks86 Posted messages 5 Status Member -
Hello,

When I plug my external hard drive into the USB port of the projector, the movies are detected but I can't play the videos. The message "cannot play" appears.
When I launch the same movie through my computer with the HDMI port, the video works perfectly.
Can you explain to me how to play a video with a USB stick or an external hard drive?
Thank you

Configuration: Windows 7 / Chrome 46.0.2490.86

6 answers

  1.
    glandu Posted messages 25513 Registration date   Status Contributor Last intervention   4 093
     
    Hello, just a quick note to check how your hard drive or USB stick is formatted and check the manual of your projector for FAT32 or NTFS and the supported formats. For files larger than 4GB, it needs to be formatted in NTFS.

    "Donkeys change their minds, fools do not"
    Please remember to "reply" to your message if that's the case.
    1
  2. francks86 Posted messages 5 Status Member 1
     
    I have a file in PDF format, but I don't know how to insert it....
    1
  3. francks86 Posted messages 5 Status Member 1
     
    Thank you for the information
    I formatted it to NTFS and that doesn't work either.
    I should specify that my external hard drive is in FAT32 format
    I can't find the information regarding the maximum file size that the video player can read when connecting an external hard drive to the USB A port
    I have the manual in digital format if you want???
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    1. glandu Posted messages 25513 Registration date   Status Contributor Last intervention   4 093
       
      always give
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  4. francks86 Posted messages 5 Status Member 1
     
    Here is the user manual
    http://www.google.fr/...

    I don't understand why the projector is not reading the videos even though it detects all the files on my USB stick... I have switched to USB mode.
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    1. glandu Posted messages 25513 Registration date   Status Contributor Last intervention   4 093
       
      sorry he doesn't talk about the formats supported by the projector's chip
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  6. francks86 Posted messages 5 Status Member 1
     
    Specifications for files that can be projected on PC
    Free
    Type File Type
    (extension)
    Notes
    Image .jpg The following images cannot be projected:
    - CMYK color mode formats
    - Progressive formats
    - Images with a resolution greater than 8192 x 8192
    Due to the characteristics of JPEG files,
    images may not be projected correctly if
    the compression rate is too high.
    .bmp Unable to project images with a
    resolution greater than 1280x800.
    .gif • Unable to project images with a
    resolution greater than 1280x800.
    • Unable to project animated GIFs.
    .png Unable to project images with a
    resolution greater than 1280x800.
    Film .avi (Motion
    JPEG)
    • Unable to project images with a
    resolution greater than 1280x720.
    • The audio format can only read
    linear PCM and ADPCM files.
    • Supports AVI 1.0. You cannot
    project files larger than 2 GB.

    Here are the files that can be read via an external hard drive type support.
    How to know if I have a linear PCM and ADPCM audio format?
    The file I tested is less than 2 GB.
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    1. glandu Posted messages 25513 Registration date   Status Contributor Last intervention   4 093
       
      Hello, upon closer inspection, it turns out that your projector does not support MPEG video files, but only photo files. For audio, PCM is standard, but for the other ADCMP, those are extensions I'm not familiar with. I think you'll have to give up using your USB input and hard drive and resign yourself to using HDMI or VGA with a computer.
      I believe this input is reserved for files intended for presentations in education or other documentation fields.
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  7. francks86 Posted messages 5 Status Member 1
     
    Thank you for your help.
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