Bbox and its (damn) remote control

Raymanforever Posted messages 13 Registration date   Status Membre Last intervention   -  
 Bubu -
Hello,
I've been having issues with a temperamental Bbox since I got it. Very often, the remote control desyncs and I spend 20 minutes resyncing it each time.
Today, despite several attempts, it's impossible. My screen remains blue and explains the procedure, which doesn’t work. So, I removed the batteries from my remote control. Very bad idea; now my remote won’t turn on at all, the "Bbox / TV" light button doesn’t light up, and I can’t do anything. Help me!
Thank you!

1 réponse

decdec2010 Posted messages 76 Registration date   Status Membre Last intervention   78
 
Hello, with this procedure you should succeed
Make sure beforehand that the remote control is not operational by pressing one or two buttons like [1] or [2] and ensuring it is properly positioned in remote mode (Bbox LED lights up when the buttons are pressed).

If this is the case, ignore the following steps, just:

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Press OK and finish the installation or go to LIVE.

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Ask the client to stay on LIVE for up to 30 minutes on a channel where video and sound are visible, avoiding zapping for the recovery of their rights.

If this is not the case, switch the remote control to Infrared:

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Ensure that the remote is properly positioned on the Bbox LED by pressing the bbox/TV button at the top left 1 or 2 times

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Press [HOME](blue house) + [EXIT] for 10s
? The Bbox LED on the remote blinks every second

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Enter [4][5][6] followed by [HOME]

? The Bbox LED on the remote will blink 2 times very quickly.

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Press one or two buttons (like [1] or [2]) to ensure that the Bbox LED blinks
? If so, the remote is then in infrared mode.

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Press OK and finish the installation or go to LIVE.

-

Ask the client to stay on LIVE for up to 30 minutes on a channel where video and sound are visible, avoiding zapping for the recovery of their rights.

Then switch the remote back to pairing mode:

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Make sure the remote is properly positioned on the Bbox LED by pressing the bbox/TV button at the top left 1 or 2 times

-

Press [HOME](blue house) + [EXIT] for 10s

? The Bbox LED on the remote blinks every second

-

Enter [1][2][3] followed by [HOME]

? The Bbox LED on the remote will blink 2 times very quickly.

-

Press one or two buttons (like [1] or [2]) to ensure that the Bbox LED no longer blinks.

? If so, the remote can be paired

To pair the remote, check for a message on the TV:

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Is the message inviting pairing of the remote already on the TV? Proceed with the pairing as described

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Is there no message on the TV?

? Press and hold the down arrow on the front panel of the decoder for 10 seconds. A message "pairing of the remote and decoder is necessary. To do this, press …..." appears on the TV.

? On the remote, press [HOME] + [PAUSE/PLAY] for 10s: The Bbox LED on the remote blinks every second
? Wait a few seconds, the Bbox LED will eventually blink 2 times very quickly and the display on the TV will change.

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Posted from CCM Live forum for Android
17
Mou
 
C'est parfait, merci beaucoup !
0
sof94
 
It works for me, thank you.
0
tintin66
 
Great, it works, thank you.
0
Bubu
 
It works great, thank you. Bouygues should consult you for their customer service..... no comment.
0