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TCL Remote Control

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Marie -  
Hello,
I have a new TCL 49dp600 TV but I can't use the remote control.
The TV is in store mode and I can't find any solution to connect the remote control to the TV and switch the TV mode.
I hope someone can help me.
Thank you.

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7 answers

  1.  MPMP10
    Good evening,

    https://fc.darty.com/notices/DOCUMENTATION/2016/29/4203933_NOTCOMP.pdf

    However, this is not your reference, so it's worth checking.

    --
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    1. madmyke Moderator
      Hello MPMP10
      If I'm not mistaken, she wrote: but impossible to use the remote control.
      So I think the remote control is not paired, but I can't be sure.

      On recent models, remote controls are no longer infrared but often use infrared, Bluetooth or "WIFI," and a pairing is required between the remote control and the television before you can do anything.

      The problem is that the reference given does not correspond to any TV at TCL.
    2. MPMP10
      @madmykeFor my part, given the price of the remote control, I'm leaning towards infrared.
      I did some research which gives this:

      On this link:
      https://www.lcd-compare.com/televiseur-TCL49DP600-TCL-49DP600.htm.

      This gives a second search with the reference "RC802N2" this:

      On this link:
      https://www.amazon.fr/ALLIMITY-06-IRPT45-CRC802N-T%C3%A9l%C3%A9commande-remplac%C3%A9e-Thomson/dp/B07V8FCJN8/ref=asc_df_B07V8FCJN8/?tag=&linkCode=df0&hvadid=353909653605&hvpos=1o2&hvnetw=g&hvrand=4333705623864171312&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9055072&hvtargid=pla-803889660129&psc=1&ref=&adgrpid=73139998964
    3. Marie
      @MPMP10I went to the store, the remote control was defective! The issue is resolved! I really thank you for your help anyway.
    5. Tinelino
      @madmyke

      Hello

      I also have a remote control issue after resetting my TV TC L 32 es 560. I have a remote control displayed on the screen with an invitation to press the home button and the arrow, but I can't do that, and consequently, I'm completely stuck in the menu.

      Can you please help me?

      Thank you