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TCL Remote Control

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Marie -  
 Tinelino -
Hello,
I have a new TCL 49dp600 TV but I can't use the remote control.
The TV is in store mode and I can't find any solution to connect the remote control to the TV and switch the TV mode.
I hope someone can help me.
Thank you.

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MPMP10 Posted messages 46949 Registration date   Status Membre Last intervention   18 828
 
Good evening,

https://fc.darty.com/notices/DOCUMENTATION/2016/29/4203933_NOTCOMP.pdf

However, this is not your reference, so it's worth checking.

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7
madmyke Posted messages 52304 Registration date   Status Modérateur Last intervention   12 483
 
Hello MPMP10
If I'm not mistaken, she wrote: but impossible to use the remote control.
So I think the remote control is not paired, but I can't be sure.

On recent models, remote controls are no longer infrared but often use infrared, Bluetooth or "WIFI," and a pairing is required between the remote control and the television before you can do anything.

The problem is that the reference given does not correspond to any TV at TCL.
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MPMP10 Posted messages 46949 Registration date   Status Membre Last intervention   18 828 > madmyke Posted messages 52304 Registration date   Status Modérateur Last intervention  
 
For my part, given the price of the remote control, I'm leaning towards infrared.
I did some research which gives this:

On this link:
https://www.lcd-compare.com/televiseur-TCL49DP600-TCL-49DP600.htm.

This gives a second search with the reference "RC802N2" this:

On this link:
https://www.amazon.fr/ALLIMITY-06-IRPT45-CRC802N-T%C3%A9l%C3%A9commande-remplac%C3%A9e-Thomson/dp/B07V8FCJN8/ref=asc_df_B07V8FCJN8/?tag=&linkCode=df0&hvadid=353909653605&hvpos=1o2&hvnetw=g&hvrand=4333705623864171312&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9055072&hvtargid=pla-803889660129&psc=1&ref=&adgrpid=73139998964
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Marie > MPMP10 Posted messages 46949 Registration date   Status Membre Last intervention  
 
I went to the store, the remote control was defective! The issue is resolved! I really thank you for your help anyway.
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MPMP10 Posted messages 46949 Registration date   Status Membre Last intervention   18 828 > Marie
 
OK.
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Tinelino > madmyke Posted messages 52304 Registration date   Status Modérateur Last intervention  
 

Hello

I also have a remote control issue after resetting my TV TC L 32 es 560. I have a remote control displayed on the screen with an invitation to press the home button and the arrow, but I can't do that, and consequently, I'm completely stuck in the menu.

Can you please help me?

Thank you

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