CHKDSK cannot run on Windows 7
Claire2886
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Claire2886 Posted messages 12 Status Membre -
Claire2886 Posted messages 12 Status Membre -
Hello,
Since the beginning of the week, when I turn on my computer, I get a black screen with white text that says: "The integrity of one of your disks needs to be checked..." then after 10 seconds "Unable to open the volume for direct access. Autochk cannot run due to an error caused by a recently installed software package. An unspecified error occurred (766f6c756d652e63 3f1)"
My computer then starts up normally.
I first tried to run CHKSDK at startup, but without success. I still get the same black screen and no verification is possible... the computer restarts without performing any checks.
I tried to do a restore, but I only have restore points after my issue... The other restore point is the date of purchase of my computer (2012).
On CrystalDiskInfo, I have a warning message (C5 number of unstable sectors, current: 100, max: 100, threshold: 0, raw value: 8).
On HDTune, I have very little information on the HDD and the "health" page is empty.
Can you help me?
Is my HDD nearing the end of its life?
Thank you in advance.
Configuration: Windows 7 / Firefox 41.0
Since the beginning of the week, when I turn on my computer, I get a black screen with white text that says: "The integrity of one of your disks needs to be checked..." then after 10 seconds "Unable to open the volume for direct access. Autochk cannot run due to an error caused by a recently installed software package. An unspecified error occurred (766f6c756d652e63 3f1)"
My computer then starts up normally.
I first tried to run CHKSDK at startup, but without success. I still get the same black screen and no verification is possible... the computer restarts without performing any checks.
I tried to do a restore, but I only have restore points after my issue... The other restore point is the date of purchase of my computer (2012).
On CrystalDiskInfo, I have a warning message (C5 number of unstable sectors, current: 100, max: 100, threshold: 0, raw value: 8).
On HDTune, I have very little information on the HDD and the "health" page is empty.
Can you help me?
Is my HDD nearing the end of its life?
Thank you in advance.
Configuration: Windows 7 / Firefox 41.0
13 réponses
Hi, upon reading the CrystalDisk results, your disk is indeed in poor condition.
Don't you notice any slowdowns when you use it?
Is the disk not making any abnormal noises?
--
Posted from CCM Live forum for iPhone/iPad
Don't you notice any slowdowns when you use it?
Is the disk not making any abnormal noises?
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Posted from CCM Live forum for iPhone/iPad
Sometimes there are slowdowns, yes, but it's been quite a while...
As for the noise... it has been there since I bought it... it "grinds".
So, according to you, should I change the HDD?
The problem is that I don't have a Windows 7 CD and I can't download an ISO because when I enter the product number... I'm told to contact the supplier (Samsung). (I've contacted them but still no news...)
As for the noise... it has been there since I bought it... it "grinds".
So, according to you, should I change the HDD?
The problem is that I don't have a Windows 7 CD and I can't download an ISO because when I enter the product number... I'm told to contact the supplier (Samsung). (I've contacted them but still no news...)
Well, personally I would see acquiring a new drive to replace yours that is failing. As for cloning the drive, we can do it in ways other than through the system image.
I mentioned this mainly in case you had space on a drive. But don’t go buying both an external drive and an internal drive at the same time.
--
Posted from CCM Live forum for iPhone/iPad
I mentioned this mainly in case you had space on a drive. But don’t go buying both an external drive and an internal drive at the same time.
--
Posted from CCM Live forum for iPhone/iPad
1° Laptop use AC power
2° Unplug all external devices
3° Turn on the laptop and immediately keep tapping F8 to display the advanced options
4° The advanced options screen appears, enter REPAIR COMPUTER to access the Windows Recovery Environment for the initiated WINRE
5° The rest in pictures
6° Click NEXT, default on HomeGroupUser$, click to change the username and choose your name from the list
If you use a password to log into your usual SESSION, then enter the password
If you do not have a password, skip and click on OK
2° Unplug all external devices
3° Turn on the laptop and immediately keep tapping F8 to display the advanced options
4° The advanced options screen appears, enter REPAIR COMPUTER to access the Windows Recovery Environment for the initiated WINRE
5° The rest in pictures
6° Click NEXT, default on HomeGroupUser$, click to change the username and choose your name from the list
If you use a password to log into your usual SESSION, then enter the password
If you do not have a password, skip and click on OK
7)
Laptop with pre-installed Windows recovery partition RECOVERY
6 options, there are 5 options in the photo.
choose option number 5 hence COMMAND PROMPT
8) Normal startup command prompt run as administrator I will have this
C:\Windows\system32>
Booting under WINRE Windows I will have this
X:\Windows\system32>
Booting from ISO external support Windows I will have this
X:\Sources>
9) After clicking REPAIR COMPUTER so after loading Windows check the location of Windows C: or D:
so I choose Command Prompt
Windows 7 on C:
10)
the system switches to C:
C:\> I type dir
ok it's the right drive it doesn't show anything the files are in D so type D:
C:\>chkdsk /f /r or chkdsk /c /f I press ENTER
between chkdsk and /f and /r there is a space
between chkdsk and /c and /f there is a space
Would you like to force the dismount of this volume? (Y/N) Y
bad sectors or not?
be careful depending on the size of the selected drive and especially its condition
end of scan close the command prompt window directly
exit the command prompt
C:\>exit press ENTER then click on RESTART
PS: launch a system image before performing a disk scan? yes why not!
you should not wait for an anomaly like on your machine to launch a system image
System image thus duplicating its hard drive will also duplicate the anomaly(s).
Infected system if I launch a system image the malware, Trojan horse, etc. will also be part of the journey.
what's the point of launching a system image under a damaged or infected system.
Laptop with pre-installed Windows recovery partition RECOVERY
6 options, there are 5 options in the photo.
choose option number 5 hence COMMAND PROMPT
8) Normal startup command prompt run as administrator I will have this
C:\Windows\system32>
Booting under WINRE Windows I will have this
X:\Windows\system32>
Booting from ISO external support Windows I will have this
X:\Sources>
9) After clicking REPAIR COMPUTER so after loading Windows check the location of Windows C: or D:
so I choose Command Prompt
Windows 7 on C:
10)
X:\windows\system32> C:I type C: I press ENTER
the system switches to C:
C:\> I type dir
C:\>dirthe system displays system directories
ok it's the right drive it doesn't show anything the files are in D so type D:
C:\>chkdsk /f /r or chkdsk /c /f I press ENTER
between chkdsk and /f and /r there is a space
between chkdsk and /c and /f there is a space
Would you like to force the dismount of this volume? (Y/N) Y
- the system starts the scan directly from the command prompt wait and especially monitor the final report
bad sectors or not?
be careful depending on the size of the selected drive and especially its condition
end of scan close the command prompt window directly
- the system does not start the scan directly, it will start the scan on the next reboot
exit the command prompt
C:\>exit press ENTER then click on RESTART
PS: launch a system image before performing a disk scan? yes why not!
you should not wait for an anomaly like on your machine to launch a system image
System image thus duplicating its hard drive will also duplicate the anomaly(s).
Infected system if I launch a system image the malware, Trojan horse, etc. will also be part of the journey.
what's the point of launching a system image under a damaged or infected system.
Well, we just have to try FISQ's methods.
I agree with you about the system image; if the computer is infected or damaged, it serves little purpose. But it's also always adjustable later in case the hard drive is fragile.
Well done, FISQ.
--
I agree with you about the system image; if the computer is infected or damaged, it serves little purpose. But it's also always adjustable later in case the hard drive is fragile.
Well done, FISQ.
--
The verification took place in a few seconds...
Here is the final screen. I then restarted and received the same error message that I've had from the beginning.
Here is the final screen. I then restarted and received the same error message that I've had from the beginning.
Okay no worries, and it's true that my photo wasn't taken very well...
As for Windows, I don't know... but the advanced options were in English and I set the language to French but it didn't change anything... Everything was still in English in the recovery environment...
When I go to the control panel it says that I have: Windows 7 Home Premium - Service Pack 1 but I don't know if it's in English.
As for Windows, I don't know... but the advanced options were in English and I set the language to French but it didn't change anything... Everything was still in English in the recovery environment...
When I go to the control panel it says that I have: Windows 7 Home Premium - Service Pack 1 but I don't know if it's in English.
Hi,
See this FAQ: Autochk cannot run due to an error.
As mentioned, it would be good to check the SMART information.
If your hard drive has issues, you may have redundant autochk errors.
--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left
See this FAQ: Autochk cannot run due to an error.
As mentioned, it would be good to check the SMART information.
If your hard drive has issues, you may have redundant autochk errors.
--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left
Then if I type dir:
I have
Volume in drive D has no label
Volume serial number is ....
Directory of D:\
(Then I have a list of files including perflogd program files etc...)
31 files...
11 dirs...
I have
Volume in drive D has no label
Volume serial number is ....
Directory of D:\
(Then I have a list of files including perflogd program files etc...)
31 files...
11 dirs...
ok patient and send a screenshot at the end of the analysis like your first screenshot
end of the analysis close the Command Prompt explorer directly
basically do not type anything "D:\>_ do not type anything " when closing from the window you will switch to the recovery options so take the opportunity to click on RESTART
end of the analysis close the Command Prompt explorer directly
basically do not type anything "D:\>_ do not type anything " when closing from the window you will switch to the recovery options so take the opportunity to click on RESTART
you have a total of 4KB in bad sectors ->bad sector
did you restart your PC then?
OK turn off your PC it deserves a good rest!
After uninstall all the analysis software installed by you, optimization type software, use only one antivirus!
Open the command prompt from the desktop in administrator mode and then run the System File Checker.
there's a space between SFC & /SCANNOW
like check disk it will display a report about the current state of system files
a)Good
b) Thank you SFC /SCANNOW
c)Something is wrong!
did you restart your PC then?
OK turn off your PC it deserves a good rest!
After uninstall all the analysis software installed by you, optimization type software, use only one antivirus!
Open the command prompt from the desktop in administrator mode and then run the System File Checker.
C:\Windows\system32> SFC /SCANNOWthen press ENTER
there's a space between SFC & /SCANNOW
like check disk it will display a report about the current state of system files
a)Good
The Windows Resource Protection did not find any integrity violations.)
b) Thank you SFC /SCANNOW
The Windows Resource Protection found corrupt files and was able to repair them. Details are provided in the CBS.Log %WinDir%\Logs\CBS\CBS.log.
c)Something is wrong!
The Windows Resource Protection found corrupt files, but was unable to fix some of them. Details are provided in the CBS.Log %WinDir%\Logs\CBS\CBS.log.
C:\windows\system32>EXITpress ENTER
The number of defective sectors has reached the threshold (C5).
You are at 100, the maximum is 100.
This is therefore not a good sign.
If you have important data, you need to back it up to an external drive.
It is likely to continue degrading, which will probably lead to slowdowns of the computer and crashes.
You need to monitor the Current column of C5.
If it starts to increase too much, the drive will die.
You are at 100, the maximum is 100.
This is therefore not a good sign.
If you have important data, you need to back it up to an external drive.
It is likely to continue degrading, which will probably lead to slowdowns of the computer and crashes.
You need to monitor the Current column of C5.
If it starts to increase too much, the drive will die.