View original (French)

Haier LCD TV

Solved
ec81 Posted messages 2 Status Member -  
tribun Posted messages 64900 Registration date   Status Member Last intervention   -
When I turn on my TV with the remote, the source is always misconfigured. I click on "source" to choose "HDMI 1" (even though there is only one HDMI connection on my TV), then I click "OK" to select it. The message does not go away and remains overlayed on the images that are playing perfectly.

Thank you for your reply.

1 answer

  1.
    tribun Posted messages 64900 Registration date   Status Member Last intervention   12 686
     
    Hello
    Do you have a device connected via HDMI to your TV?

    --
    Who loves instruction! Find the knowledge that comes from reflection!
    PS. Frequently create a restore point! It solves quite a few problems.
    1
    1. ec81 Posted messages 2 Status Member
       
      Hello,
      Yes, I have the FREE Revolution decoder connected via HDMI to my TV.
      0
    2. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 686
       
      It might be a configuration issue.
      Because I don't understand why you're getting this message if the decoder is still connected to your TV, and there’s a malfunction when you turn on your TV.
      Check the user manual of your TV, or the help section on your TV itself.
      0
      1. ec81 > tribun Posted messages 64900 Registration date   Status Member Last intervention  
         
        Haier Europe wrote to me:
        > Dear customer,
        > Thank you for unplugging your device from the power outlet for 30 minutes and performing a new channel search. If that doesn't solve your problem, please reset the TV settings by going to the Settings Menu and selecting the factory reset option. Follow the instructions. At the end of the process, the TV will perform a new channel search.
        Best regards
        > Haier France Consumer Service


        Here is my response:
        Thank you for your reply which helped me resolve the
        issue. Since the reset wouldn't start, I thought to manually check that my TV had recorded the date and time correctly. This resolved the problem?


        Best regards
        0
    3. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 686
       
      Glad it's resolved.
      Good luck.
      See you.
      0