Long Data Reception Issue

lolo57070 Posted messages 6 Status Member -  
glg29 Posted messages 29751 Registration date   Status Contributor Last intervention   -
Hello,

I don't know why my printer takes several minutes (from 3 to 15 minutes) to print a document, no matter the type of file (Word, Excel, PDF, ...) and when it prints quickly, only half a page comes out.

I should add that the printer alternately displays "receiving data" and "storing data" and emits a new and disturbing whistle.

The document copy function works very well.
The scanner function works well and connects to the PC.

My printer is connected to a network with a single PC and it appears correctly in my devices.
I uninstalled and then reinstalled the drivers for my BROTHER MFC-J4410DW on my Windows 7 PC but nothing changes.
I stopped the "spooler" service and restarted it, but that doesn't solve my problem either.

Thank you for your help.

2 answers

  1. lolo57070 Posted messages 6 Status Member
     
    <personne>for me to help ???</personne>
    0