My PC doesn't detect my Wiko. What should I do?

Solved
Luucas-Frra Posted messages 7 Registration date   Status Member Last intervention   -  
 Ali -
I just created a YouTube channel and my intro is on my PC. At first, I was using a pretty lame intro and now I wanted to use the one from my computer, but I realized that my PC doesn't detect my phone. Could someone help me?

My phone is a:

Model number
GOA

Android version
4.4.2

Baseband version
MOLY.WR8.W1315.MD.WG.MP.V36, 2014/04/14 15:22

Build number
ALPS.KK1.MP6.V1

Customized version
WIKO GOA Version 5

And I would also like you not to send me to the other forum that asks the same thing, I would like you to explain to me step by step.

Best regards, Luucas-Frra

5 answers

  1. titou337 Posted messages 228 Registration date   Status Contributor Last intervention   1 919
     
    Good evening,

    First, make sure that the "data transfer" option is activated. To do this, go to settings > storage > "three small dots in the upper right" > USB connection to computer > check "media device (MTP)".

    If that's done, the problem may be that your phone is locked with a password, pattern, or another locking method. For it to work, you need to connect the phone to the PC and then unlock the phone by entering the code, pattern, etc...

    If it still doesn't work after doing all that, it’s possible that your USB cable does not support data transfer.

    Best regards,

    titou

    i5-4670K; Hyper 612S; GTX 780; 16GB; 1TB Velociraptor 10,000 RPM; Windows 7
    57
    1. alison
       
      I can't click on it, I've gone to settings and then the three dots... but when I click on USB connection, it doesn't give me anything, it doesn't let me click on it.
      0
    2. inconnu
       
      I think it's indeed the cable that isn't working.
      1