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Headset not detected on Windows 10

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Nola777 Posted messages 4 Status Member -  
 jenefaisquepasser -
Hello,

I have a recently purchased Asus laptop running Windows 10. For the first time, I tried to plug in a headset (jack), but it doesn't detect it. I have tried various troubleshooting steps mentioned on this site, but nothing works. Also, I can't find Realtek on my computer.
Thank you in advance for your help!

5 answers

  1.
    pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    Hello,

    Try installing the Realtek High Definition Audio Manager R2.81 → here



    After a restart, plug your headphones into the green jack

    The device installs, the Audio Manager opens.

    See you later

    --
    pistouri
    86
    1. Nola777 Posted messages 4 Status Member
       
      Sorry for the late response, but it worked! Thank you!!
      0
    2. JohnyBoyz
       
      Me too! Thank you!
      0
    3. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   8 723
       
      To keep on hand, for example on a USB stick before the upcoming version of a new driver
      Additionally, there is a major update (upgrade) twice a year with Windows 10, so it's possible that the Realtek High Definition Audio driver is no longer present. Why? Probably because Microsoft installs its generic drivers during the update.
      0
    4. jenefaisquepasser
       
      Thank you.
      0