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Deactivate a free SIM card

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Carla -  
 Skeleton Joke -
Hello,

I lost my mobile phone, and I would like to deactivate my Free SIM card, but I don't know how to do it...
Can you help me solve my problem, please?
Thank you in advance
Best regards,
Carla

Configuration: Windows / Chrome 40.0.2214.115

2 answers

Answer 1 / 2
Warsmat Posted messages 12 Registration date   Status Member Last intervention   22
 
Which phone were you using (Android, Samsung, Apple)?
22
filou
 
Hello
Is it that difficult?
http://mobile.free.fr/assistance/255.html
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Skeleton Joke > filou
 
The problem is that the link mentioned on this support page is nonexistent on the free subscriber area. On this link (http://mobile.free.fr/assistance/155.html), it says to request the deactivation and the reissue of the SIM by following the instructions, which are clear on this link (http://mobile.free.fr/assistance/155.html).

Yet, the cited link, which is not a hyperlink, is nonexistent in the subscriber area. That is the problem.

Is it hidden elsewhere in the subscriber area? Is there really a way to deactivate an old SIM and order a new one online? Obviously, it is pointless to mention calling 3244 in the case of a lost or stolen phone.


Thanks to the web and the people who invest in it.
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