Black screen when I play a game...

stjacques13 Posted messages 32 Status Member -  
marcmarais Posted messages 24260 Status Moderator -
Hello everyone,

So here is my problem. When I play a game, there is a rather unpleasant bug that occurs.

After a few minutes of playing, the screen freezes on a black screen and I have no image at all. In fact, it’s as if I had turned off my screen because I can still hear the sounds of the game (music and sound effects). So the game is still active but there’s no image, just a black screen. I have to exit the game forcefully.

I’ve tried multiple things: updating DirectX, updating the graphics drivers, uninstalling and giving it a little clean with CCleaner followed by reinstallation, configuring it to high/minimum settings, playing in full screen/windowed mode... basically a lot of things but nothing works, my problem persists.

I suspect that the issue comes from the graphics card but unfortunately, I can’t see where. For your information, I have a Geforce GTX 560Ti, a Core i5, and 8 GB of RAM.

If anyone has the solution, I would be happy to hear it.

Thanks in advance. :-)

14 answers

  1. stjacques13 Posted messages 32 Status Member 31
     
    Yes, sorry, I forgot to mention. It only happens in-game. For everything else, I have no issues like that. I will test it tonight.

    If it is indeed a thermal problem, what would the solution be?
    14
    1. Anonymous user
       
      The solution would be to apply new paste.
      0
    2. marcmarais Posted messages 24260 Status Moderator 4 568
       
      the first thing to do if there's an overheating issue is to first dust off the GPU, for example with an air duster
      changing the thermal paste of the GPU requires completely disassembling the GPU ...
      1