Black screen after password registration

Solved
aloap59 -  
 Mandarine -
Hello,

I have an Asus laptop, I turn on the computer, I get to the startup page, I type my password, hit enter and then the screen goes black and the computer stays on.
WHAT SHOULD I DO ????????

THANK YOU in advance

Configuration: Windows 7 / Internet Explorer 8.0

7 answers

  1. Gealach Posted messages 8 Status Member 611
     
    Well, you open the Task Manager (Ctrl + Alt + Delete) then click on File + New Task and you add "explorer.exe" and that's it :)
    I hope I've been helpful.
    641
    1. Kittie56 Posted messages 1 Status Member 8
       
      Thank you so much for your response ... I had this problem that was holding me back and it worked immediately .... you have been very helpful to me :)
      9
    2. jujuetbea
       
      My screen goes black but is active (mouse pointer, notably) after entering the password. If I press Ctrl Alt Delete, I have access to the "lock-switch users-sign out-task manager" menu, but nothing happens if I click on task manager. Help. Windows 10.
      7