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HIS R9 280X not recognized

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Grokitach -  
Grokitach Posted messages 6 Status Member -
Hello and help,

I bought and built my new PC, here is the list of main components (brand new).

1 x Intel Core i7-4790K processor
1 x MSI Z97 GAMING 5 motherboard
1 x HIS Radeon R9 280X iPower IceQ X² graphics card, 3 GB
1 x Cooler Master G600, 600W power supply

My problem is with the graphics card, it is connected to the PCI_E2 powered with 2 six-pin connectors, but it is recognized neither in BIOS/UEFI nor in Windows 7 (64-bit).
Currently my monitor is connected to the D-sub of the motherboard.

After browsing numerous French and English forums, I can't find the solution.

Do you have one?

4 answers

  1.
    Grokitach Posted messages 6 Status Member 1
     
    Here’s what I've already tried
    Updating the BIOS with MSI Live Update.
    Installing the driver (1 from the CD and 2 downloaded) but it failed (in all 3 cases): error message "Application installation: installation package failed!"
    Booting with the screen connected to the graphics card and going into the BIOS.
    Removing and reinserting the card.

    ==>Nothing worked.

    I noted that the GPU fans are spinning

    --Update--

    I tried connecting my old graphics card, a gv n430oc 1gi, same problem, it is not recognized (in the BIOS) on PCI_E2 but it is recognized on PCI_E5. So I placed the R9 280X in this slot but it is still not recognized.
    1
  2. orschwihrer Posted messages 2868 Registration date   Status Member Last intervention   350
     
    Hello,

    Do you see anything on the screen when you start with the screen connected to the GPU?
    0
  3. Grokitach Posted messages 6 Status Member 1
     
    No, black screen in all cases except for the N430 plugged into PCI_E5.
    0
  4. Grokitach Posted messages 6 Status Member 1
     
    Problem solved: it was necessary to power the graphics card with 2x 8 pins, 6 that I had already connected + 2 that were hanging next to it (connected to ground) that I hadn't paid attention to.
    0