HIS R9 280X not recognized
Solved
Grokitach
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Grokitach Posted messages 6 Status Membre -
Grokitach Posted messages 6 Status Membre -
Hello and help,
I bought and built my new PC, here is the list of main components (brand new).
1 x Intel Core i7-4790K processor
1 x MSI Z97 GAMING 5 motherboard
1 x HIS Radeon R9 280X iPower IceQ X² graphics card, 3 GB
1 x Cooler Master G600, 600W power supply
My problem is with the graphics card, it is connected to the PCI_E2 powered with 2 six-pin connectors, but it is recognized neither in BIOS/UEFI nor in Windows 7 (64-bit).
Currently my monitor is connected to the D-sub of the motherboard.
After browsing numerous French and English forums, I can't find the solution.
Do you have one?
I bought and built my new PC, here is the list of main components (brand new).
1 x Intel Core i7-4790K processor
1 x MSI Z97 GAMING 5 motherboard
1 x HIS Radeon R9 280X iPower IceQ X² graphics card, 3 GB
1 x Cooler Master G600, 600W power supply
My problem is with the graphics card, it is connected to the PCI_E2 powered with 2 six-pin connectors, but it is recognized neither in BIOS/UEFI nor in Windows 7 (64-bit).
Currently my monitor is connected to the D-sub of the motherboard.
After browsing numerous French and English forums, I can't find the solution.
Do you have one?
4 réponses
Here’s what I've already tried
Updating the BIOS with MSI Live Update.
Installing the driver (1 from the CD and 2 downloaded) but it failed (in all 3 cases): error message "Application installation: installation package failed!"
Booting with the screen connected to the graphics card and going into the BIOS.
Removing and reinserting the card.
==>Nothing worked.
I noted that the GPU fans are spinning
--Update--
I tried connecting my old graphics card, a gv n430oc 1gi, same problem, it is not recognized (in the BIOS) on PCI_E2 but it is recognized on PCI_E5. So I placed the R9 280X in this slot but it is still not recognized.
Updating the BIOS with MSI Live Update.
Installing the driver (1 from the CD and 2 downloaded) but it failed (in all 3 cases): error message "Application installation: installation package failed!"
Booting with the screen connected to the graphics card and going into the BIOS.
Removing and reinserting the card.
==>Nothing worked.
I noted that the GPU fans are spinning
--Update--
I tried connecting my old graphics card, a gv n430oc 1gi, same problem, it is not recognized (in the BIOS) on PCI_E2 but it is recognized on PCI_E5. So I placed the R9 280X in this slot but it is still not recognized.