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Videos not uploaded to iCloud

sopopie Posted messages 1 Status Member -  
Monstrinfo Posted messages 229 Status Member -
Hello everyone,

I activated the photo stream on iCloud. Every time I take a photo with one of my iPhone or iPad devices, it is automatically transferred to the other devices, but, and here lies my problem, not the videos...

Thank you in advance for your help!

Mac version 10.8.5, iPad latest version; only my iPhone is an iPhone 5 but with version 6.1.4 (not enough storage space for the update :s)

1 answer

  1.
    Monstrinfo Posted messages 229 Status Member 114
     
    Good evening;
    maybe look here:
    https://support.apple.com/fr-fr/HT203511
    or there:
    https://support.apple.com/fr-fr/HT202786

    Maybe a draft explanation here:
    (source: https://support.apple.com/fr-fr/HT202786
    What photo and video formats and dimensions does iCloud Photo Sharing support?

    The following formats are supported: JPEG, TIFF, PNG, and most RAW file types. The width of shared photos taken with a DSLR camera, a point-and-shoot camera, or an iOS device can reach 2,048 pixels. The width of panoramic photos can reach 5,400 pixels.

    The iCloud Photo Sharing feature supports video files of QuickTime and MP4 types, as well as MPEG-4 and H.264 formats. Videos can last up to 5 minutes; their maximum resolution is 720p.
    How many photos and videos can I store in a shared album?

    A shared album can contain a maximum of 5,000 photos and videos (combined). Once this limit is reached, it is necessary to delete photos and videos before adding new ones.

    So it might be a problem with the size of the videos (must be under 5 minutes), or the video format?
    Or a setting issue with iCloud, but I don't know about that...
    good research
    0