Unknown network controller

Question

Hello everyone  For a few weeks, the icon for my connection has had a red cross. Looking in the device manager, the network controller has a yellow triangle symbol with a question mark inside it. When I click on properties and then on details, there’s nothing in the property, when I click on identification number, here’s what appears: PCI\VEN_1814&DEV_0401&SUBSYS_00000000&REV_00 PCI\VEN_1814&DEV_0401&SUBSYS_00000000 PCI\VEN_1814&DEV_0401&REV_00 PCI\VEN_1814&DEV_0401 PCI\VEN_1814&DEV_0401&CC_028000 PCI\VEN_1814&DEV_0401&CC_0280  Well, when I click on Compatible IDs, it shows me: PCI\VEN_1814&CC_028000 PCI\VEN_1814&CC_0280 PCI\VEN_1814 PCI\CC_028000 PCI\CC_0280  On installation error: No driver for the device information set or one of its elements has been selected. E0000203  In the driver section: nothing is accessible except for driver details and when I click on it: no driver file is needed or has been loaded for this device.  Searching on touslesdrivers.com, it seems that this network controller is a Ralink RT61 MIMO Wireless LAN Card network adapter  So I went back to the properties page of the network controller, requested to change the settings and there: it says: The drivers for this device are not installed. (Code 28) No driver for the device information set or one of its elements has been selected. To find a driver for this device, click on Update Driver.  I clicked on update and ... Windows could not install your network controller  So what should I do? Thank you  Windows 7 Home Edition 64 asus

Destrio5 · Answer

Hello,  What is the exact model of your Asus PC?

Ericreseau13 · Answer

Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz 3.10 GHz Installed RAM: 4GB

Destrio5 · Answer

Maybe this driver: https://www.touslesdrivers.com/index.php?v_page=23&v_code=25860  Or this one: https://www.touslesdrivers.com/index.php?v_page=23&v_code=24112

Ericreseau13 · Answer

Hello Destrio5 I'm sorry, my friend, excuse me here is what I have Realtek PCIe GBE Family Controller, adapter type: ethernet  Software Loopback Interface 1: adapter type: Loopback  however, can you confirm to me what exactly the network controller is for and are the two systems mentioned above correct!

kaneagle · Answer

Hello,  The network controller --> it's for the wireless  -- Human beings are at their best when things are at their worst.

Ericreseau13 · Answer

And what can I do to fix the problem?

kaneagle · Answer

Destrio5 gave you the driver at --> message 3 Download Run the setup and complete the installation.  Human beings are at their best when things are at their worst.

kaneagle · Answer

The ID number does not match for a Realtek. Install this driver --> wired Double-click and follow the instructions.   -- Human beings are at their best when things are at their worst.

Ericreseau13 · Answer

Hi well, he tells me that there is no Ralink card on my PC, so if you find wireless drivers for a Realtek like mentioned above, I am interested thank you Bye

kaneagle · Answer

The identifier number you posted in the message comes from which device in the Device Manager?  What do you have in network adapters?  -- Human beings are at their best when things are at their worst.

Ericreseau13 · Answer

My network card: Realtek PCIe GBE Family Controller  The problem is in Device Manager and other devices, and within it, network controller with an exclamation point: in details nothing in device status, I have  The drivers for this device are not installed. (Code 28)  No driver for this device's information set or any of its components has been selected.   To find a driver for this device, click on Update Driver.   Furthermore, what does "software loopback interface 1" mean?  Is there a way to know when or how this controller might have been changed by mistake since I have nothing on it!  Thank you.

kaneagle · Answer

Right-click on the problematic device Uninstall it Restart the PC.  See what it does in the Device Manager.  -- Human beings are at their best when things are at their worst.

Ericreseau13 · Answer

Hello  Uninstalling is fine, but if I need to reinstall it, how do I do that? Where do I go, since I don't even know what it is or where the program or software is located...   What is the network controller ????

kaneagle · Answer

You did not read the message well! After restarting, go back to Device Manager to see if the device is still in alert, etc...  -- Human beings are at their best when things are at their worst.

Ericreseau13 · Answer

Ok, so if I uninstall and it's that, perfect, but the hiccup is that I've had my PC for 5 years, and on my PC, there's a network controller. So why should I remove it, and first, read my message too: what is it for? And finally, if I remove it and need to reinstall it later, how do I do that since I don't even know its version number or brand?  Thank you for guiding me!

kaneagle · Answer

The network controller is for wifi! Normally, after uninstalling the device and restarting the PC, Windows should reinstall it with or without an alert.  -- Human beings are at their best when things are at their worst.

Ericreseau13 · Answer

Okay, I understand Thank you, I'll take care of it and I'll keep you updated.

Ericreseau13 · Answer

Hello  I uninstalled the network adapter and restarted my PC, but there was a message saying that Windows could not install the device and I still have the red cross on the network icon  What should I do now?  Thank you

kaneagle · Answer

Give the equipment identification number.  -- Humans are at their best when things are at their worst.

Ericreseau13 · Answer

Where can I find it knowing that in the device status, I have  The drivers for this device are not installed. (Code 28)  No driver for the device information set or any of its elements has been selected.  and no brand, no number of anything? It seems to be there without identity.

kaneagle · Answer

It's in the same place as the one you gave in your initial message! Go to Start In the Search bar Type: devmgmt.msc and OK. Give the hardware ID number. Look -->> here <<-- -- Human beings are at their best when things are at their worst.

Ericreseau13 · Answer

PCI\VEN_1814&DEV_0401&SUBSYS_00000000&REV_00 PCI\VEN_1814&DEV_0401&SUBSYS_00000000 PCI\VEN_1814&DEV_0401&REV_00 PCI\VEN_1814&DEV_0401 PCI\VEN_1814&DEV_0401&CC_028000 PCI\VEN_1814&DEV_0401&CC_0280

Ericreseau13 · Answer

And so what do I do now!!! Thank you

Ericreseau13 · Answer

Hello, here are the two systems of the network  Ralink RT2661 802.11g MIMO Wireless Network Adapter PCI, I need its driver  and  Realtek RTL8168/8111 PCI-E Gigabit Ethernet Adapter (PHY: Realtek RTL8211/8212) up-to-date driver

kaneagle · Answer

Ralink   -- Human beings are at their best when things are at their worst

Ericreseau13 · Answer

Hello, well it does its job except that the network controller driver doesn't install. So do you think I should remove the Ralink card from the PC, clean it and put everything back together, and reinstall the driver in the hope that the detection of new hardware will do the trick?   In addition, if I remove it, will I still have internet access?   Thanks

kaneagle · Answer

If I remove it, will I still have internet access?  Currently, it should be working with the wired network (ethernet)?  For the Wi-Fi, if the problem persists, try another wireless network card.  -- Humans are at their best when things are at their worst.

Ericreseau13 · Answer

Hi I removed the wireless card and put in another one with an updated driver, and there's still a red cross on the network icon. It's strange, isn't it? I don't know what to do anymore; could it be a bug in the Network and Sharing Center or a more technical issue? Thanks for your help and happy new year in advance Ciao

kaneagle · Answer

Do you have any alerts in the device manager? What do you have in network adapters?  -- Human beings are at their best when things are at their worst.

Ericreseau13 · Answer

Network card: Realtek RTL8168/8111 PCI-E Gigabit Ethernet Adapter (PHY: Realtek RTL8211/8212) PCI driver up to date  no errors or exclamation points   the alert in the device manager is in the other devices section and there is only the network controller with an exclamation point

kaneagle · Answer

What is the ID number?  -- Human beings are at their best when things are at their worst.

Ericreseau13 · Answer

Hello after reinstalling the Ralink wireless card, there are no more issues except that in the Device Manager, there is no network controller. Additionally, a red cross still appears on the network icon even though my internet connection is active. It's just a small detail of no importance but it bothers me a bit. I performed a troubleshooting on right-click with no result. How can I get rid of that damn cross?

kaneagle · Answer

In the Device Manager What do you have in network adapters?  -- The human being is at its best when things are at their worst.

Ericreseau13 · Answer

Network card: Realtek RTL8168/8111 PCI-E Gigabit Ethernet Adapter (PHY: Realtek RTL8211/8212) PCI driver up to date   No errors or exclamation points    The alert in Device Manager is in the Other Devices section and there is only the network controller with an exclamation point.

Destrio5 · Answer

https://www.touslesdrivers.com/index.php?v_page=23&v_code=43366

Ericreseau13 · Answer

Wait, destrio5, my Realtek network card is working fine because the driver is up to date, and it's the other one, the Ralink wireless, that is strangely unstable, and you're asking me to take the drivers for... the Realtek. Please explain to me, thanks.

Destrio5 · Answer

If I understood correctly, you are connected via Realtek but you have a red cross.  How did you check if the driver was up to date?  Is there a model marked on the Ralink card?

Ericreseau13 · Answer

For Realtek, the driver is up to date, I know because I did it myself  I went to properties and the update option was available, and the date changed from 2010 to 2012   For the wireless card, the model written on the card is as follows:  RM06111  Belkin N10117 ver.6000  RT2561T  QC 3752080  0529ST

Destrio5 · Answer

The one I propose to you is from 2014.  No model starting with FD?

Ericreseau13 · Answer

Belkin PI009-7-E and F5D7000 for Windows 7 64-bit  REGARDING OTHER DEVICES, THE NETWORK CONTROLLER Here is the error message: Manufacturer: Unknown Location: PCI Bus 7, device 0, function 0 Status: The drivers for this device are not installed (code 28)  No driver for the device information set or any of its elements has been selected.  In the Driver section: Driver Provider: Unknown Driver Date: Not available Driver Version: Not available Digital Signature: Not digitally signed  In the options below, only Driver Details is active, the others are greyed out. When I click on Driver Details: here is the message: no driver file is required or has been loaded for this device  That's it, I don't have any more information for you!!!

Destrio5 · Answer

"Belkin"  "ver.6000"  "F5D7000"  "PCI\VEN_1814&DEV_0401&SUBSYS_00000000&REV_00"  --> http://www.belkin.com/fr/support/article/?aid=7117  I looked at all the offered drivers, none match and the SUBSYS_ filled with 0 leads me to tell you that the card is defective.

Ericreseau13 · Answer

Hello I agree with you about the defectiveness of my card! But even after removing it, the connection icon still shows its red cross.  On ALL other devices, there is no cross or yellow triangle, so I don't see why there’s still this damned cross.  Anyway, I went ahead and installed the Belkin card driver, which in the installation module is Ralink and nothing more!!!  So I'm going to remove it permanently, and how much do you think a wireless card costs?  Give me an answer even though I might not need this card since I'm always connected via cable!!!  Thanks again for your advice.

Destrio5 · Answer

Yes, you can remove it since you are connecting via Ethernet.  Example of a PCI Wi-Fi network card: https://www.ldlc.com/fiche/PB00119443.html

Unknown network controller

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