Package Tracking Issue (AliExpress)

Solved
Anonymous user -  
 mickael -
Hello everyone,

So here it is, I've got a little problem, I would even say a big problem...
I ordered a pair of shoes on the Aliexpress website. I made my payment by credit card on November 25, 2014, and the seller shipped them on November 26, 2014. It has been almost a month now and I still haven't received my order at home... Moreover, I don't understand English very well and even less Chinese lol! So, I must admit that I'm completely lost, and I really need help.
I would like to know where my order stands, and especially why it is taking so long? I'm really worried; I'm very afraid of not receiving my order...
I went on a Chinese website to track my package, and I'm attaching the photo. I would also like to know who is responsible for my package once it arrives in France? What service?
I hope to get some help from you; it would be really nice! In the meantime, I wish you all a joyful holiday season.

1 answer

  1. Anonymous user
     
    When it arrives in France, it's at customs .................. that checks or not
    In case of trademark infringement, the package is destroyed with or without a fine depending on the value of the package

    Now no one knows what happened to your shoes!!!
    0
    1. Anonymous user
       
      First of all, thank you for getting back to me.
      Indeed, these are imitations of a big brand, I paid 58 € for them. In your opinion, is it the delivery that is taking time, or is it simply that customs destroyed them?
      0
    2. Anonymous user
       
      and how would I know that????
      0
      1. Anonymous user > Anonymous user
         
        I'm sorry, but I'm worried that's why... Thank you anyway for paying attention to my question.
        0
    3. Fermiparadox Posted messages 11515 Registration date   Status Member Last intervention   2 940
       
      Not enough shoe stores in Strasbourg?
      Otherwise, you can go to Kehl to Lidl, it's cheaper and you can try them on too.
      -1
      1. mickael > Fermiparadox Posted messages 11515 Registration date   Status Member Last intervention  
         
        Or possibly at Amazon.
        -1